I've banked here from the early 1980s and never had any problems with the service. Called in for advice on my fixed bond that is due to mature. I am looking for a better return on my investment. Unfortunately, the staff can only advise on an ISA that I already have. All other investment opertunatis I was told they can't... read full comment
January 2023
Recently I needed to make a trip to Peel Square to get help with business banking app. I had a problem viewing my business account on my new phone. Somehow the app retained two accounts on my old phone. Sharon proved to be very patient and helped configure the problem. Well done Virgin and well done Sharon! Please... read full comment
November 2022
Would give them zero if I could, not because they are a poor bank as I have not managed to get an account yet, but because It's impossible to get through on the phone and local branches don't have phone numbersThey may be experiencing high volumes of calls, but there is a simple solution - employ more staff
