This is a big branch with all the facilities, including lots of terminals inside. Staff are friendly and efficient. However, there is always a long queue and so a long wait to get served. I had to wait 20mins, and the queue was building up. Eventually, a 2nd cashier started serving...which helped considerably.
January 2024
Seriously understaffed. The queue is massive all the time and there is only one or two cashiers. 30 min wait is minimum
December 2023
Worst customer service ever from a lady working there.I understand Oxford Street is busy and tiring as I'm working there as well, but you can't treat your customers without any respect and contemt.The other guys are friendly though.Completely traumatized and shocked I left the brunch yesterday.
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