I came this morning Saturday 2/12/23. I came here to verify my ID. Contrary to the reviews I had earlier read online about their bad customer services and all that, the experience I had was totally different. Ammar the front desk officer was super helpful and took his time to listen to me, solved my issue and further took... read full comment
October 2023
Zero star if I could. 30 minutes wait for counter service. Only one functional counter in a branch on the busiest street in the UK? Only one staff member serving. Funds were ordered 24hrs in advance but not ready at pickup time. Manager Nicole seemed dismissive to that fact the service here is so bad. Responding "with the... read full comment
October 2023
Out of all banks arround me (I'm in Paddington) I like to go to this one in bond street. Been here many times, just surprised to read bad reviews here below as I never encountered anyone rude.... Staff were always helpful and smiled... I don't imagine that all these staff that I saw many times been anytime rude to someone?... read full comment
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