December 2023 by harry hh
Called to check stock of wall and ceiling cladding before ordering. They went and checked then confirmed they had both in stock. Paid by Bank Transfer. Heard nothing for 8 days then called them to find out about delivery. Its was only then they said they didn't have the ceiling cladding in stock and can we pick another one. We confirmed that straight away, waited a few days then had to ring again to check for a delivery date. They confirmed this for the following week and delivered on that day. The grey tile cladding needed pattern matching (like wallpaper) and we struggled to match these up as the pattern was cut at different places on the board. If our ceiling was more than 7ft tall we wouldn't have been able to do this. This should have been shown on the cladding type. All the 4 coving pieces were cracked right down the middle, so were absolutely useless. I emailed them with the photos and have heard nothing back. This was 2 weeks ago. I went and got the coving and an additional end trim from Eurocell who were 3 times cheaper than the cladding store. So was the Grabbing adhesive(no nails). Overall - The boards are average, (you pay what you get for) All the trims and adhesive well over-priced. The aftersales service is non existent. I would not recommend the Cladding Store.
October 2022 by Danny Haslam
Nice guys,Good products. Used a few times for shower panels/cladding and had no issues.
October 2022 by David Wilton
Still waiting for tracking number not the first order I've made and had to wait for tracking number then aswell
October 2022 by Alam Hussain
Nice place deffo recommend to others. Also best price around.
October 2022 by Rebecca Skingle
quick delivery friendly driver
October 2022 by Donna Redfern
Nor very helpful. Won't be going again
October 2022 by Tara McWilliams
Ordered bathroom PVC panels on 24th September and got an email same day to say it had been shipped, but on 9th October I got another email to say there was an extra cost for shipping did I want to pay it or cancel. I emailed back the same day saying I wanted to pay the extra, I have received no further communication from the company despite several emails and trying to get through on the phone to tell me how to pay or when I can expect the panels. And on the issue of the phone number - why give a contact phone number which doesn't actually get you through to anyone at the company it is purely a 3rd party call answering service. I definitely would not recommend this company for their customer service, and as I still haven't got the panels I paid for I can't comment on quality of goods.
October 2022 by Ruth
I was phoned today and informed thegoods are arriving between 4 and 5 am in the morning. I thought it was joke at first. I am not impressed. Apart from the fact I work long hours and do not want to get up that early, the block I live in is not very sound proof and bringing in the goods so early will make a noise. There are babies and young children asleep and it is a school night.Edited to say even tho it arrived at 4.30 am the delivery driver was very apologetic and quiet as a mouse. I had a quick look at the cladding and it is lovely.
October 2022 by Leztravel Vegan
I think it's important to support local but in this case I wouldn't recommend to anyone. Short tempered staff. Unhelpful returns policy which resulted in 5 phone calls, 4 emails, numerous texts and 3 visits to the site. It's put me off and will be using chain stores from now on.
October 2022 by Lynn Lawlor
Easy to look for products easy to buy, good prices. Excellent communication for delivery Excellent service all round.
October 2021 by Tillie
Ordering was easy delivery driver was a true gent. Not sure about the actual cladding as it's still in boxes for now.
October 2021 by Graham Hay
Brilliant service, very pleased with the product. I will use them again.
October 2021 by Jason Cole
Phoned to add to an order from eBay. Very pleasant and helpful. Thanks
October 2021 by Paul Pickard
Large selection of pvc wall panels, good prices and a good delivery service
October 2021 by Jazz Beach
Very fast delivery good items good quality
