March 2024 by Efe Apoki7
Olivia is such an amazing person. She was nice and welcoming to me and my friend!. Would visit again :).
August 2023 by Gurj
Great staff....effective & efficient service with competitive prices.
July 2023 by Lisa Cotterill
I made 3 attempts to purchase charms for my nomination bracelet and had 3 different responses all unfortunately negative. On the one visit the staff didn't want to look behind display material for another event to help me find what i was looking for. On other visits i have been completely ignored. I have since bought my charms from TH Baker in Shrewsbury where the staff have been welcoming, polite, interested and helpful.
July 2023 by Anesu Mutonono
Had a great experience today, went to go and collect some earrings i left for repair, did take a while to get repaired however Tegan helped me out and was very polite and friendly,made my experience more enjoyable.
June 2023 by Google user
I made 3 attempts to purchase charms for my nomination bracelet and had 3 different responses all unfortunately negative. On the one visit the staff didn't want to look behind display material for another event to help me find what i was looking for. On other visits i have been completely ignored. I have since bought my charms from TH Baker in Shrewsbury where the staff have been welcoming, polite, interested and helpful.
April 2023 by San Kalloo
A little concerned with this place, had a battery fitted to my son?s watch, took them forty mins and bought a life time one, few months down, the battery went, so took it back and then they took four weeks to sort it out ?!?
March 2023 by Jeffrey Silk
I purchased a TAG watch yesterday and received first class professional, informed and friendly service from all the staff. Max was brilliant. Very polite and bright. A credit to himself and the company. Thanks also to Tristan for his advice and support.Jennifer, the store manager sets the tone perfectly for good customer service.Highly recommended
January 2023 by Ian Peck
Excellent service everytime we visit 5????? all the wa
January 2023 by Shannon Hulme
Great customer service, very helpful and friendly
December 2022 by Ethanlilley
Was looking for a watch and Max was really helpful, felt right at home.
October 2022 by Reiss Robinson
I recently purchased an engagement ring for my partner and luckily she said yes however he ring was on the bigger side. However a kind salesman by the name of Tristan was able to sort out this dilemma by helping us find out the correct size and sent off for adjustments. Thank you again Tristan you have a made my girlfriend......sorry fiancé very happy ? ???
August 2022 by Teresa Mantle
My son had been looking for a leather bracelet. He'd previously tried quite a few on in another well known high street jewellers where the assistant had no interest in him at all. The young assistant here couldn't of been more different. Very helpful, friendly yet still professional, nothing was to much trouble with no expectation to buy. The other assistants in the shop also seemed very friendly. Only popped in on a whim but very glad we did. Thank you.
July 2022 by Graham
I purchased a ring Christmas for £1000 supposedly reduced from £2000 the shop staff said I could have it sized if I paid which I did 4 months later the ring opened up on the joint I took it to be independently assessed the sizing was substandard and very poor work I told the manager who said it had been caught then he said it was a gold ring when I had paid for platinum the lies coming out his mouth were beyond beliefTo add insult I had the ring independently valued it came back at £120 never buy off these people again very rude and selling tat
June 2022 by Oliver Hayes
We bought my daughter a Ted Baker bangle for her birthday from here on the advice of the sales staff that it was adjustable as she only had slim wrists. The bangle broke a few weeks later, and we explained over the phone that we were recommended this particular bangle by a young girl working there as it was adjustable, we said we no longer had the receipt as we didn't expect to bring it back, but the person on the phone said that we could show the transaction on a print out of our bank statement which they said was fine and to bring it in store.We arrived in store to be told that this wasn't a fault in the product but damage caused by my daughter(from adjusting it as recommended in the shop by their staff!) , and as it broke when my daughter was at school it was insinuated that this was damaged on purpose. They wouldn't replace the item, but offered to sell us another - believe me i'll never purchase another item from your store!
June 2022 by mihaela cismariu
Best customer experience I ever had. Nick is the type of employee that every company should hire.He was very professional and patience with all my needs. Would highly recommend.
