Didn’t like their customer service, full of attitude and very ignorant. Not listening to what we’re asking her to do also being rude.
March 2024
Arrived about 25 mins before closing expecting a simple transaction - I wanted a 5g wifi router. There were 3 staff in the shop, 2 of them were serving customers and the 3rd was free. She said she couldn't sell that to me and couldn't promise that the other staff would become available in time to serve me before closing.... read full comment
February 2024
I went in as bought an Android elsewhere to replace an iPhone and the 4G wasn't working, I was greeted really positively by the Woman making appointments who informed me of the 30 min wait. Offered a seat and coffee, or to be texted when it was my turn. The text option worked great and I had time to get from Apple to EE... read full comment
EE, part of the BT Group, is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services. Our EE shop located in Gateshead offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.
