November 2022 by Christie Rose
The ladies behind the counter are always polite and kind and yes the queues are often long but the service is quality and the self-serve machines are provided to help lower the que, might help having a member of staff to support people through them but there is not always one available. All good in my eyes.
August 2022 by Bionic Blade
Probably the worse Nat West for service I have ever been in. A 30 minute wait is a joke. Only one on the counter. Would not recommend, absolutely atrocious. I was at the front of the que and walked out. Pathetic service.
July 2022 by Blue Eyed Genie
It's a shame about the opening hours. For example I've just opened an account for my daughter and she had to be with me for ID purposes. So luckily we managed to go on a school training day.Well apart from the opening hours the staff have always been very accommodating and friendly.
June 2022 by Kirsty Vickers
Terrible customer service, waited over 40 mins to deposit a cheque, staff rude and obnoxious and unwilling to help, all machines not working so everyone had to queue and only 2 serving who kept disappearing. Avoid at all costs
June 2022 by Ian Abbey
poor opening hours , massive queues
May 2022 by Dave Bellmont
Awful branch, always people queuing. You have to take like half hour out your day just to visit this branch.
April 2022 by R I
Never open
March 2022 by Ian Dickman
Went in not expecting much to happen on this visit and with regard to my late mothers accounts, the service by Mrs Jollow was exceptional and would like to thank het very much for her help.
December 2021 by Ferri Shaf
Natwest bank has really gone down hill! Been a customer for over 13 years and I am now looking to change bank. Whenever I visit this branch I always get told ways I can use online banking, I know how to use online banking but find it better to budget using cash because if its not in my purse I can't spent it.So now banks (NATWEST) no longer would like to deal with cash. If you are someone like me who likes to use cash natwest is not the bank for you. Yes people you heard me right this bank does not like cash ? .
June 2021 by MP 74
Staff are worth 5 stars but Nat West have closed every other branch down yet this one closes at 3pm with the opening at 10am ...a 5 hour day ! Joke
April 2021 by zakir farooq
Only natwest banks that close early, if you are an average working person who works Monday to Friday around 8 til 3 then natwest ain't the bank for you.
