November 2023 by Herbert Fartingale
It's a Waitrose, so you know what you are going to get. In other words, naughty (expensive) but nice.It's a big store, and surprisingly not busy, probably because of the closure of the Botley Road, which will be closed for a long time for long term roadworks. Only accessable by car from the A34 I think.Free parking and you can tell It's posh, as you don't have to pay the usual £1 deposit for a trolley.
October 2023 by Merlin
Shop was great, just been there today for the first time, but I won?t be shopping here again as the Manager Nicky, was awful to a member of staff and basically a bully, the way she treated him was horrible to see and I don?t want to be part of that again
October 2023 by Simon B
Great store every thing really nice super staff very good advert for the brand
September 2023 by Robert Willis
Staff very helpful easy parking bit of trip but worth it. shelving has go up latly
August 2023 by DJ Andrews
Friendly, helpful staff. A nice range of plants. We also wanted to buy a house warming gift, surprisingly there was a lot on offer to choose from. Excellent choice of wine and flavoured gins too.
August 2023 by Maggie Beament
Nice clean big store, friendly staff
August 2023 by S B
It?s such a shame, great location, great staff, terrible products! From the moment you walk in looking at the half dead house plants sat next to the door to the old grey vegetable selection, why are we paying extra for a luxury item that?s really not luxuryAs a chef I don?t mind paying extra for good produce, but this place seems to be left behind, must do better Waitrose, many other places close by
July 2023 by Laura B
The fishmonger was fantastic, he advised on the best way to bake the trout and wrappped it all nice. Would deffo recommend!
June 2023 by Ian Mitchell
Always a good place to shop.
June 2023 by Mark Peters
A good supermarket. Nice and quiet on Wednesday morning at 8:00. A bit busier Monday after lunch but still no queuing. A good range of food. Good lot of reduced price products. More offers on now.
June 2023 by False Naem
Very poor stock availability consistently, especially in produce - most days fruit and veg isn't available, and there are huge gaps in stock. Claim the issues are to do with a road closure that inbound deliveries wouldn't use anyway.Low staff levels, clearly demotivated team. Cobwebs on tills. Most of the team very good and polite, but there is 1 long term team member who is very rude and I have seen treats customers with disdain.Hope this isn't representative of all Waitrose stores but really really poor. Its almost like this shop has been marked for closure and this is a managed descent. Head office need to send a team down to this store ASAP as too many problems.
June 2023 by Yiming Hu
ordered delivery, nobody come, after I complain on the website, they just change the delivery status to 'completed', no any other response yet
May 2023 by Denise Whichello
Rather disappointed today. Staff weren't particularly helpful. Such a shame that there was no turmeric here yet again. Sadly this Waitrose has really gone downhill. Even basic things such as red peppers were missing!!!
May 2023 by Robert Staves
Easy to park, delectable selection of food and drink. Nice plants to purchase in summer.Typical Waitrose offerings. Nice luxury items but this comes at a cost. I do not believe their basic items justify the price.Place itself was clean, tidy, organised. Small coffee shop and toilets inside.Fresh meat, fish & deli counter.Ideal if you're looking for a special treat, and want to splash out somewhat.Service was friendly and polite at the tills.Alas, when looking for help, no one was available. This was disappointing.Overall, it's what you would expect from waitrose.
April 2023 by Yoonsoo Nam
Huge in size, amazing in quality, kind in service.
