March 2024 by ahmed Allam
Very bad customer service staff member does not know anything
March 2024 by Mell Ferns
Came here for a nose piercing, marijeta made me so comfortable. She was just amazing.??
February 2024 by Jessica Watson
I usually like coming here but today really made me not want to come back here again. I am a member but was charged full price even though there was a discount on the earrings I wanted. And her excuse was that I ?wasn?t a student?. But it didn?t say student prices.
February 2024 by washal dar
The management is poor . Team leaders have no idea what they are doing. They take ages to do a refund while you have to wait there. The manager have no respect for the staff. She treat all the staff very badly . The name on the receipt was Soph
February 2024 by Rebecca E Perry
Twice this year already I have had bad experiences with the staff at this store. They are incredibly rude and unhelpful.I don?t often complain and have just chosen not to shop there in the future but when my elderly mother told me that she had been totally disregarded when in there recently I had to come and leave a review. Appalling. Management needs to be looked at here!
December 2023 by Letícia Ventura
Click and collection was good but the attention to buy scents was very helpful so end up buying more than only collecting.
September 2023 by Paula Landell
Came in today and was told that the student discounts or member discounts that were displayed on the shop floor aren?t showing on the till. If it is not working, remove the false advertising.
August 2023 by Ak Gm
Could do with a revamp. It looks worn and needs freshening up. Some parts look untidy.
July 2023 by Ria James
It has all you want for cosmetics.
July 2023 by Madhurima Sen
It's located inside Westgate. I like their collection. They often have great offers. I prefer it over Boots anyday.Having a member card (free of cost) really helps. They also offer student discounts.
May 2023 by A G
Every day they are understaffed at the till point and so the que is always huge and blocking the shopping aisles. Team members slow processing sales and in the end 6/10 times I put my stuff back and exit the store. I work in Oxford and so see this at least twice a week. It?s consistently bad.Please:- have more staff on the till!- make a queing area!Otherwise product availability is great. Just wish I could actually buy it!
May 2023 by Nova
On Tuesday 2nd of May, I did my eyebrows there by wax. The lady is very talented but she was sneezing and did alot of nose sniffle above my face. I wish she didnt but I went on with my days and no surprise cold and flu symptoms started showing on Saturday than tested postive for Covid today (Wednesday). Really annoying as I still think people who work very closely to others (like in my case breathing in my face) should still be doing the covid test twice a week and even if she wasnt having covid it, its in the eyebrow shaping career etiquette not to do the job if ur having a cold/sniffling nose constantly. No wont be going back again for the service although its a shame as she did the eyebrow nice but my health and catching a sickness is more important.
May 2023 by andria hook
I Really like Superdrug in Oxford But sometimes I find the Staff leave themselves a bit distant from the customer's. There doesn't seem to be any Meet and Greet or even a ( Hello How are you ). It's a Shame as going that extra mile with the Customers is very important.
April 2023 by Jeff Rogers
General cosmetic and drug store. Getting a bit more expensive for the basics so I shop elsewhere for body spray toothpaste etc.
April 2023 by Ben Cooper
Very helpful member of staff today stopped what she was doing and helped my daughter get a loyalty card. Friendly kind service, with a smile. Much appreciated.
