Impossible to get served to collect an online order. 3 staff wandering around trying to remove a security tag for another customer. Lack of training and lack of management on the shop floor. Really gone downhill here, best avoided.
December 2023
My experience was good in this store if I only use the self service machines without problems. As soon as you interact with the store employee it's a different story. Why are they so rude and indifferent? No care or even understanding. Has Boots given up on customers service? This store, in the past, was not a bad store.... read full comment
December 2023
Avoid unless there is no other option for your prescription. Dates for the relevant staff rotations23/12/2023 : Called at 11 am to check if my medication was in stock, told it was, as there is a shortage worldwide I always check since its quite far from where I live.This is sometjing I need due to my disability and its... read full comment
