March 2024 by Jais George
Poor triage.We went with my son with Elbow pain & Ankle pain.The woman nurse at the Triage was incompetent. She did not even examine the Ankle, I even asked her but she said not needed. My boy was in his shoes.So we left the place & went to Whiston A&E saw at least 3 other patients from Millennium centre came over there. So it's not just us, it's a systemic problem.Kudos to Whiston Hospital, they did initial Triage, did X ray and examination.
February 2024 by James Weston
Seen by traige in 20 minutes received treatment from doctor AJ in under 2 hours 30, great staff in trying circumstances ?
January 2024 by Andrew Moffitt
Andy in triage was amazing. Went above and beyond. I was there for 20 mins total and out the door with appointment at the hospital for 30 mins later to get sorted. Without his help I?d have likely been sat there waiting for hours. Top bloke. Really cared for my situation.
December 2023 by PRATIK J. JASANI
Staff were very pleasant, smiling and helpful. They went out of their way to help. The waiting time wasn't too long either.
April 2023 by Big John 8BP
4hr wait to get told to see a gp for a scan,Surely the traige nurse could of said that and saved wasting 4hrs for something that took 1 minute.
June 2022 by Nicol Ivanova
Absolutely disgusting attitude.Lady with brown curly hair.I run out of my migrene tablets and I had bad attacks.called 111 they send me prescription over the millennium.Lady was extremely unhelpful.looking at me like I robbed her toys.i felt like criminal. She only gave me one tablet.i told her it's not enough and it's not gona help me much as I need second tablet after 2 hours.she then rudely said\\\"well at the end of the day you should order your prescription in advance!\\\" I was gob smacked. Its not my fault migrene catch me at the weekend. Obviously she dosnt sufer with migrenes. People like that shouldn't be working for NHS.will never go to this pharmacy ever again.
June 2022 by Ste Procter
Excellent treatment from Treatment Rooms,1st floor room2 .I was treated really well over several weeks by Nurse liz . As I suffer from anxiety I was put at ease by the excellent nurse .Well done to the excellent NHS
June 2022 by Hilary Cussons
Went via 111 health assessment knowledgeable staff very professional
May 2022 by Hayden Westhead
I was told there would be a 2.5 hour wait. The place was absolutely packed.I was sat in a chair, with an ear that felt like it was ready to explode, shivering, falling asleep, in absolute agony. 2 hours into my wait I noticed a young girl walk in, kicked off because she had to wait and got seen ten minutes after arrival.I get that everybody is stretched but just because somebody can't control their temper, they should be seen immediately. If she's able to kick off, she's able to go untreated. The nurse was great, the morals of the public are ridiculous
May 2022 by Kevin Jackson
Well organised, very experienced n knowledgable staff, especially medical staff member Adam n Xray staff Sam, felt comfortable being looked after by confident team, thank you.A bit of a negative for me was the ground floor security/cafe area, a few staff and visitors congregating n quite loud in their conversations, I thought same would be better to suited in a different place other than a open plan public foyer/reception area, to be fair, the security staff appeared polite and attentive in his role.
January 2022 by Glenn Pennington
Their Charity Shop advertises items for sale on EBay. I bought an oil painting (collection only) and after paying for it, drove an 87 mile round-trip to collect it.It was half the advertised price, and their Manager agreed that they had got it wrong.The painting was totally unsuitable.They refused to re-imburse my petrol and parking costs and I wasted a day of my life due to their incompetence.
January 2022 by Roy Allen
Went for a blood test this morning (according to website its a short wait) the receptionist told me to take a seat, then another receptionist told me I had to make an appointment, not what it says on website, got snapped at and spoken to like I am 10 years old, disgusted with her attitude towards a disabled person ?
January 2022 by Luke Wood
Came here with leg pains and feet discolouration. I was told by the triage nurse that they were too busy and I was sent home. I tried to show pictures of my leg problem and wasn't even allowed to do that. I was told "DVT is unlikely in both legs at the same time".
December 2021 by Josh Thayre
Went to pick up a prescription for my 3yr old daughter to help with her breathing, prescription was sent over electronically by the out of hours NHS GP as everywhere states open until 10pm...got there at 8:40pm right after the call with the GP to be told they are closed. If your not going to be open during your advertised times update them beforehand so you don't get people turning up expecting to be able to get medication and being turned away with no empathy whatsoever.
December 2021 by len lane
TO TAZ- went with chlamydia and got medication came back a week later with the clap seems their medication doesnt work well. fuming
