December 2023 by Galadriel Dreaming
Not visiting this Belle Vale shop again after repeating problems of being upsold incorrect items. My mum went to buy 2 products for me while I am ill in bed and instead of spending £9 she astonishingly spent £32!? I'm in shock! They claimed an item wasn't in stock when I had checked online first so she didn't waste her time - 5 were in stock.A much more expensive version was offered but my mum was too polite and said yes to not be awkward and because she didn't want to leave empty handed. They also told her a valid coupon code I have wouldn't work even though it's clearly valid on my account.The same thing happened a few months earlier when my dad was trying to buy something - they tried to double his order by adding on another item he wanted "as an offer" - something he didn't want.Please tell your staff to stop aggressively upselling people it's very off-putting for people who are shy shoppers.
September 2023 by Lillian Smith
Visited this shop in bellvale L25 ,Sundays 10/09/23 at 10 30am the shop had its shutters down ,lights were on.opening hours 10am /4pm ? no member of staff around. Waited until 11 20am when a member of staff opened shutters .didn't give any explanation why he's was late opening .his only comment was oh have you been waiting for me.not very pleased will not return sorry.
April 2023 by Craig McManus
Good selection good advice
August 2022 by Jay Owen
Thankfully the store has a good manager, because the little old woman who works there has a major attitude problem, when you return an item you have used that doesn't work.Online customer service said there's no problem, then this little old woman decides to question why I have used 2 week dose of a medicine before I see a gp.Definitely won't be returning to the belle vale store in Liverpool while she is behind the till.
July 2021 by banana of doom
Top staff in store, very helpful and as always great deals on products
July 2020 by Oliver FORDE
Good deals
July 2020 by Moira Graham
Too expensive
July 2019 by Neil B
Really helpful staff, lifesaving products.
June 2019 by royston johnson
Great products knowledgeable staff
May 2019 by Shirley Casey
Staff very attentive, helping me find what I wanted and explained the offers they have on. Asked if I would like their points card to help save money on future purchases. Will definitely go again.
March 2019 by Joseph Redmond
Love holland and Barrett especially when sales are on, otherwise a bit expensive but good quality.
February 2019 by Neil Black
Really helpful staff, lifesaving products.
January 2019 by david fairclough
Really good quality goods and very helpful staff.
January 2019 by Paul Molland
Good service but you need to watch for offers and penny sales or their expensive
December 2018 by Robert Davldson
Good place to shop, if there is something you cannot find the staff will bend over backwards for you
