February 2024 by Roman Godfrey
I walked in at 9:01 AM and was asked to leave because it?s ?not open yet?I?d have been happy to wait but 3 staff crowded quite hurriedly to usher me outI?ll give my £150 to another shop
February 2024 by Tom Mantle
Crazy rules and completely unreasonable staff.I saw a brand new colour of Uggs ive not seen before ever, I asked about a size (they didnt have the size I wanted as it turned out anyway), when a manager came over, who then rudely and abruptly told me I wasn't "allowed" to buy them, as I'd purchased a pair of uggs in this store before. BEFORE CHRISTMAS, IN A DIFFERENT COLOUR! The man then told me "its 1 ugg from this store for life". Well i've never heard anything so ridiculous in my life. Is this how all customers are treated? I last stepped foot in that store on the 15th of December, so this really took me back.This is not the sort of shopping experience I expect from anywhere, extremely disappointing.
January 2024 by sharon margaret
Good selection of footwear, plenty of staff on hand so no waiting, great customer service
December 2023 by Anne-Marie Prior Nash
We were in Manchester Market Street store and was served by Aaban. Very kind, polite and helpful. And eventhough the store was very busy, noone had to wait for help as all the staff were super attentive. A really positive experience.
November 2023 by Miss Tariq
The tall guy with ginger hair was racist and not polite at all. No smile on face. Was forcing me to purchase. I didn?t have the size in store and wanted to be back the next day. Poor customer service. Won?t be back!
November 2023 by Kath Eliza
Staff were so friendly and quick
November 2023 by Tiffany Tan
Ali, the person who helped me out in this particular store, was very patient and friendly towards me as a foreign customer. My current shoes were wearing off and needed to get a new pair immediately. However do to different in sizes and no sizes for those shoes that I like, he has helped me with great passion showing me around and getting me the perfect pair of shoes that fit exactly ?. NB 327 Thks Ali.
October 2023 by Yakup Ulcer
Nice selection with discount for students
September 2023 by Anya Louise
ali was amazing such good help
August 2023 by LINDA WHITAKER
Served by friendly, helpful Ana, made shopping for sandals & payment so easy. Great to have such a pleasing experience in a busy shoe shop - thanks so much Ana x
June 2023 by Brian
Nice little Shop , not spacious but well laid out and plenty of room to browse a wide variety of your favourite Shoes and Boots with a good stock of sizes - Shop is popular and can get busy but the Staff are friendly and helpful , Wow been shopping at Shu for 2 Decades or more ,, the Shop used to be directly across the street and was my eldest Daughter?s favourite Shop.
June 2023 by Rob Bush
Massive thank you to Fran you absolute legend, you were so friendly and helpful. I don't have to wear my tattered old shoes in Barcelona now!I generally don't like shopping for shoes but you made it easy, cheers!
June 2023 by jennifer mcleod
Great staff great range of shoes and trainers.
June 2023 by Rob Duffy
Incredible shoe shop with the service they provide! The staff are incredibly helpful and on hand to help you, including providing some advice! Would highly recommend a visit.Definitely will be returning when needing to look at some new kicks!
May 2023 by Lilly Rose
Went there to buy a shoe. But I couldnt get what I was looking for. It was out of stock. Both online and instore. Restocking will be in May/June of what I was looking for.