Staff were helpful. But the counters close early and a full service branch should have an automatic coin-counting deposit machine
August 2021
I came in at 4.35pm asking to verify my identity to unblock my online banking advised by telephone customer services as i forgot all my passwords. The clerk at the front refuse to do so because \\\"it'll take too long and they're closing in 15 mins, which isn't enough time.\\\" (They close at 5pm, approx. 25 mins) They... read full comment
July 2021
Bad attitude, except saying “you have to bring your passport” there’s no other words from the assistant.\\nI do understand that I should bring my passport to solve my account issues, but could you please listening to my problems first?\\nExcept this branch, all other HSBC in London has good services and very helpful.\\nHope... read full comment
