December 2023 by Samrina Khadka
I had a disappointing experience at bids chemists pharmacy. It seemed like they were understaffed, as there was only one person handling prescription medicine. This led to a long wait time and a lack of assistance when I needed to get my prescription quickly. It would be beneficial for them to have more staff members to ensure efficient and timely service for their patients. wait for an hour ? which was already inconvenient considering my work schedule. When I explained my situation and the urgency to get to work, they offered no alternative solutions and suggested I come back after my work hours, which end very late in the evening i.e.22:30 I found their response to be quite rude and unprofessional. In the end, I had to seek the prescription from another pharmacy. I was disappointed by the lack of customer service and understanding displayed by the staff .
August 2023 by Terence Sparks
Shocking service.Booked a privately paid for ear suction appointment for 5.40pm on Friday 11th August on their Patient Access booking system, only to be told ahead of arrival (5.25pm) that the last appointment is at 4pm.Not acceptable.
June 2023 by Laura Ellerby
Shame I'm not local enough to use the pharmacy side of this place as from my experience the counter staff and pharmacists are really friendly. Wouldn't recommend as somewhere to go for your seasonal covid jab though, as twice I've booked an appointment, travelled from Crystal Palace and am yet to actually receive a vaccine. First time - early morning appt, no one available due to a train strike and no idea when they'll arrive. Did I want to hang around and wait? In Norbury - no thanks! I'll rebook. Second time - early afternoon appt (leaving plenty of time incase there's another random train strike) and the lady says she can't fit me in before she has to leave. I was sitting outside the consultancy room for 15mins while she chatted away to the gent infront of me, so that was a bit frustrating. What is the point of booking appointments?! Suggest you go to a bigger, perhaps even walk-in, pharmacy to guarantee anything. Not sure I'm going to return to Bids and hope for third time lucky.
May 2023 by pwincesszed
Worst chemist, been trying to ring them since Tuesday, everyday at least 20-30x but nobody picks up. Pathetic pharmacy.
April 2023 by Tomá? Heidenreich
I went for a travel jab.Everything was explained to me in detail and I had even options to choose from. I didn't even feel the jab. Pushpal is very proffesional and helpful. Recommended
February 2023 by Jake Breeze
Went to get some travel jabs, Pushpal was super helpful and friendly. She gave me tonnes of advice and even some great recommendations of things to do when I go to Vietnam!
February 2023 by Jake B
Went there for some travel jabs and the pharmacist Pushpal is so kind and gave me lots of advice about what jabs I need and for places to go on my trips. 5/5 great for travel jabs
February 2023 by Martin A
Went for a Covid booster. Very friendly and efficient service.
February 2023 by Tristan Lam
Got my travel vaccines here, pharmacist was very friendly
January 2023 by B ?Wild'n'free?
Best chemist ever. They actually call when prescriptions are ready, are fairly quick are serving customers and have helpful and friendly staff
January 2023 by Nade Ali
We went for vaccine and had good experience. Staff was good
January 2023 by Paul McDonald
Nice people, went for Covid jab
November 2022 by Wiqar Sayed
Unprofessional and Rude. They just want to cash on the community' plight but never want to give back. Few students went for a work placement as part of their school syllabus, they made them to wait for hours and kept on saying come next week.Pathetic behaviour!
October 2022 by Charlie Holding
Bids Chemist are very well organised and professional. And they answer the phone! Mandena* told me I could walk in for both Covid & Flu - two birds with one stone! So I whizzed down to them - Knipa* sorted out the admin (she needs your NHS number for speed), and after the person in front was sorted in the booth it was my turn. Kay* is the jabber! Or the jabber jabber in my case - and I didn't feel a thing - she's brilliant! She must be a nurse from one of the hospitals - or she puts WD40 on the needles! (No She Doesn't!). Anyway a very nice nurse. (Bids please give her a Payrise and Promotion!). Anyway Bids is my first port of call from now on - they are the bees knees! Thank you Kay. Just one word of caution - most chemists are small - so if you choose a busy time then expect a short wait - Bids will get you through better than any other chemist, I promise you.(* Sorry if I've not spelt your names correctly - you know who you are!) CRWH
October 2022 by Paul Reitman
I turned up for my Covid19 jab and I was met with politeness and efficiency in a place where the elderly were allowed a chair to sit and wait inside the premises. Staff were cheerful and efficient.