December 2023 by Jon Fat
consistently poor service from the bank as a whole and also from the branch in particular. I am so pleased to say I have finally moved away. I never joined santander but was brought over from Alliance and Leicester which was far better. This is an awful bank and an unhelpful branch.
August 2023 by Andrew Halfpenny
I finish work at 4 pm shuts at 3 wot use is this to a working man
August 2023 by Chris McMahon
We were given an appointment wait time of 2 months to set up a kids account. (Ok not a problem) BUT We arrived at 10:05am for a 10 o clock appointment to be told that the advisor has now seen someone else even though we are the ones with the appointment. No phone call or text to ask if we are running late. Terrible service and I will actively start looking at other accounts elsewhere to move all our family?s interests. No wonder these banks are now all going online Santander needs to move with the times and catch up with the real world. People can arrive late when travelling with a baby and a toddler a bit of leeway would have been great.
August 2023 by Michael Egan
First time I've used it in 2 years
June 2023 by Keith Lears
You go to use the outside cash machines to deposit a weeks takings and both are broken on a Saturday afternoon. Ridiculous. I don?t want to use the post office or travel to Widnes or Saint Helen?s.
April 2023 by Tommy Smith
Best bank in Warrington the staff are amazing and Friendly and very very helpful this is how a bank should be run 10/10
October 2022 by Miss Moneypenny money
My father is disabled and cannot get to branch. He has just struggled to get to the post office only to have his card declined MAKING A DEPOSIT of £550. We shall be moving his savings. Disgusted.
May 2022 by Pam Tipping
Just because your staff cannot adequately explain why you can give a sort code over the phone but not in store because they don't have the right ID does not make the client argumentative. It means your staff are inadequately trained to answer appropriately asked questions.
July 2021 by Brian Llewellyn
What are opening times?????
July 2021 by Stephen Staley
Google states close time of 4:30pmHowever on arrival today they advised us they close at 2pm. Immediately i thought oh it must be like 2:30pm or something, but no, i check my phone and its bang on 2pm (no joke) and they close the door on us whilst letting there last client out. You would of thought they would of let us in based on the wrong close time on google and be reasonable but no, there staff were too interested in disappointing there clients and going home. I travelled 30 minutes for this also. 1 hour round trip for nothing and wasted fuel cost. Very upsetting.
July 2021 by Richard Osbourne
First thing , the web page needs updating because I went today (Saturday) and was closedThis wouldn?t be a problem but I have to pay my mortgage in branch only not via phone/internet because my mortgage is that old and they can?t change it .... so now my mortgage will be late paid and I?ll get a charge for that .... mortgage deal ends in April , I cannot wait to leave Santander!!
July 2020 by Garry Howell
Been with Santader a long time always had good service from them, friendly and helpful staff in all their branches I have used.
July 2019 by Khristian Potts
Literally the most friendly staff ever. Everyone is always keen to help. They remember your names. They have great advice and guidance. Best branch ever.
July 2019 by Steve Tucker
I have overdraft..they know when I get paid. They take there fees..fair enough. Then that puts me over my over draft charging me another £50. Not RIGHT .
July 2018 by Luke Brit
I?ve been into the bank twice about my card being sent to my address yet 4 weeks later I still have no card
