9AM - 3PM
8 Foregate St9:30AM - 12:30PM
59-61 Foregate St“Had an issue with an account that needed sorting in quite a short time span, and the business manager Paul Birch couldn't have been more helpful. Talked me through what needed doing, sent the information off for me, and kept me updated over the next couple of days while it was sorted. Really appreciate it, thank you.”
Closed
6“VERY Helpful and great customer service. Interest rates are as 'high' as you can get in these low interest rate times. I have a my children's accounts and they always helpful in branch or over the telephone.”
9:30AM - 1PM
62 Foregate St“The customer service I received today from the young lady on the counter in your Chester Branch was outstanding, she helped me transfer my Cheshire Accounts to Nationwide with no issues, a true credit to your company and brand, please thank her on my behalf, unfortunately I didn’t get her name”
9AM - 3PM
3 Frodsham St“I had a complex (to me) issue today and I think it was Michael (apologies if i have the wrong name) who served me. He was absolutely fantastic and really helpful. Polite, friendly and quickly solved my issue. A credit to the team, a lovely worker. 5* bank!”
“Great place, staff are all friendly, students are really helpful to, lots of different place to eat and drink, they also have pop up restaurant now and again, lots of parking, ensure you have your permit though.”
9AM - 12PM
Grosvenor St9:30 AM - 1 PM
33 Eastgate St“First time in a bank for years. My Chester bank has closed and NatWest has taken over, some trepidation on my part. Needn't have worried, the lady who dealt with my problem was helpful and professional in buckets. Can't wait to to have another banking problem.”
9:30AM - 12PM
1 Northgate St9:30AM - 1PM
47 Eastgate St“My partner and I went to close our help to buy ISAs for a house purchase, and the manager Emily was so cheerful, helpful and professional. She was absolutely lovely to us and all the other customers and we left very happy! ⭐⭐⭐⭐⭐”
Closed
Unit D9:30AM - 1PM
30 St Werburgh St“The cheque paying in machines are quite easy to use and access into the branch has been well managed by the staff under the circumstances - they are always very polite and helpful.”
9AM - 12PM
14 Bridge StClosed
2
“Opened an account today at the foregate st branch, incredible customer service, so professional and a lovely experience, my consultant Agnieszka Nowak was exceptional, very patient and helpful, this is how a bank should be, thank you.”