Went to get my google pixel 6a charging port repaired.Met by a very strong minded lady who put me in my place, told me my rights (still under warranty) annoyingly had to factory reset my phone but I understand why they'd need that. (10/10)Had to wait about a hour to get it back, get needed a simple clean and free as under... read full comment
October 2023
Wouldn't sell me a phone. I went in with my unrepairable Pixel 7 pro which is mid contract. I knew my only option was to buy a new phone outright, as I wasn't insured. It took them a while to also come to this conclusion. Then they said they couldn't sell me the new Pixel 8 Pro ?! They said go next doors to john Lewis .... read full comment
October 2023
Booked in to get a screen cover changed on a fold 4.Got told to delete the data as the people upstairs could be bad how would ee know! I said maybe background check your staff he said not my problem i want to go home at the end of the day and not worry about my job!Sales person was so off and hostile didnt really want to... read full comment
EE, part of the BT Group, is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services. Our EE shop located on Broad Street, Reading offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.