May 2024 by Vasant Bhojani
I really enjoy pizza express whenever I go. I was therefore extremely disappointed with Worcester branch. The restaurant was virtually empty on 27 May - 8pm and having been sat for 15min no-one approached to take my order, yet others seemed to be getting served fine. I felt intimidated and if I'm honest it felt like it was because I was an ethnic minority. We felt very uncomfortable and therefore my wife and I left and enjoyed a Zizzi dinner instead,where the service was fantastic.
May 2024 by Mark Cooper
27/5/2024.This pizza express never fails? quality food and great service as always from GUS and not forgetting the rest of the staff ???. Only downside is the price ????bit expensive
May 2024 by Morgaine Wilkinson
we found the experience generally good and the vegan options were plentiful for the vegan in our group although her pizza was noticeably smaller than ours and that seems oddI made the booking and am a wheelchair user but because the reservation system online doesn't have a space for comments or special requests I had to phone and leave a message but upon arrival, the manager was clearly surprised when seeing my chair and asked for guidance about what to do in regards to seating for me, which is the correct thing to do but made it obvious the phone message left hadn't been heard, so I think adding an additional comments section to the booking form would be great,Also part of my disability is only having the use of one hand so it would have been helpful if the option to have a pizza cut into slices was offered by staff to everyone so people who need it don't have to make a special requestWheelchair accessibility: the restaurant if fairly spacious and staff were great at finding a route to the table for me and asking other customers to move if needed all doors were held open too which was great
May 2024 by Oliver
Nice meal with good food and friendly staff.
May 2024 by Chloe Aubrey
Visited Friday evening for the first time. It was very busy and the staff were trying their best. Our server did apologise for the long waits. We were not told on the way in, had we known we may have gone elsewhere.The food was very good. I had the burnt ends pizza and my partner had the American hottest. They were a good size and full of flavour. We were very surprised to find out that they don't have a mayo to dip crusts in. We ended up buying a pesto sauce to dip with but would have preferred mayo. This seems quite a basic thing to have.I would say that with it being very busy and the tables being so tightly packed together it was an overstimulating environment and hard to focus on each other. When the person was sorting the cutlery out towards the end of the night it was so loud. I doubt it would be taken on board but I would highly recommend removing some of the tables to enhance the dining experience.The servers were all friendly and hard working, but definitely on this particular night it was too much work and I could see they were struggling to keep up.I have 4 stars but if I had the option I would have said 3.5.Dietary restrictions: I saw plenty of GF options on the menu
May 2024 by Sarah Smith
What a dreadful experience. The service was very slow as was the food coming out. My pasta was overcooked, I might as well of had a bowl of crisps it was that crunchy. It didn?t seem to bother the Manager or the staff that the door kept being left open creating a draught. My husband and another customer kept getting up to shut it, no apologies whatsoever. Pizza Express has recently had a makeover, it needs more than a lick paint, try hiring friendlier, helpful and polite staff. We won?t be going back any time soon.
May 2024 by Richard Russell
Gus and the team on shift worked promptly and provided an exceptional premium service for me and my partner.
May 2024 by Ellie Lambert
Nice pizza, great doe balls! Great value kids meal, nice staff. Pleasant interior. Recommend to anyone who fancies a nice pizza!
May 2024 by Bluebell Retreat Glamping Exclusive Site Hire
Lovely spot in the heart of Worcester city.Quite a small restaurant and unfortunately we were squeezed into a corner.My husband and daughter had pizzas (no brainer) which they both enjoyed. Unfortunately I went for the Caesar salad which for the money was poor.I had one anchovy in my slightly marked green salad, no where near enough dressing and the chicken was super dry. Wouldn?t recommend at all! Nevermind pizza it is next time
May 2024 by lisa izirein
We had great food and great service at Pizza Express Worcester Cathedral Plaza. We were served by Gus, the manager, who was friendly and accommodating to me and my family. The restaurant was clean and fresh (I think it has been recently refurbished) and the food was delicious. I would definitely recommend.
April 2024 by gregor airey
Joseph and the rest of the staff were lovely with my limited interactions. They informed me of the places to visit after. Perfect service
April 2024 by Meggy Moo
Had a lovely experience here. The food was amazing but its not very filling! Or maybe that's just me being greedy! ?The quality of food was lovely however the service is longer than expected, just for some coffees, so we didn't get chance to get them. However the overall visit was lovely. Staff very lovely, the inside decor is lovely.Do feel you don't get much personal space in the booths. You can hear and stare awkwardly at the person right next to or almost opposite you. Quite uncomfortable.
April 2024 by Chris Smith
Nice location with views of the cathedral. Not too busy. Service was quick. Quite expensive though, especially a bottle of basic Rose wine at £23.
April 2024 by Thea Jenkins
Food service was amazing and the meal itself was great. Our server Cody was very helpful at explaining things on the menu to my friend!
April 2024 by Alex Young
Just had a delivery and it's the worst one me and my partner experienced. Missing a pizza from our deal which cost us £40 and the food was literally stone cold. Tried to phone to explain but only met by a bot, I get it's bank holiday but it's not hard to pick up a phone