August 2023 by Matthew Pritchard
Really helpful staff
April 2023 by Melissa Franklin
Fantastic service, staff are so lovely and care about their customers. Laine and Leon are just a few of the staff that make my visits enjoyable and make superb coffee
November 2022 by Adam Niven
Such a lovely little costa!! Staff really lovely and clearly enjoy their jobs. Ideally located just across from the train station. Would definitely go back!
May 2022 by Mr Jordan L
Good coffee - consider letting staff take tips. They deserve a good living :)
December 2021 by Heather Gaylard
Ordered a black one shot Americano and a Penny toffee latte. We got an ordinary latte and the server spilled half my coffee into my saucer. I had to ask for napkins to clear the mess up. The music was so loud, the two servers behind the bar had to shout at each other, which was rather disconcerting as one was trying to chat the other up. I will not be using that Costa again
August 2021 by Jon M
On our first return visit since restrictions where eased. Nothing was ready. The cake counter was a joke, the loyalty scheme wasn?t working, not all the menu items where available. Surely they should have made sure all these things where up and running before they reopened ? Food abs drinks that where available where good
July 2020 by Gingcontradictor
Really lovely shop, convenient if you neeed to get a bus or train. The staff are very friendly and always provide a warm welcome. It is a bit expensive in my opinion for a hot chocolate but well worth it
July 2020 by Kai C
The employees here are lovely!I usually come in for something to eat or drink and I always come out happy for the rest of my day from chatting with these lovely people.
July 2020 by Dominic Mi?kelis
Always a fan of a well made Costa coffee, but Audrey and her colleague had great chat and were very kind helping me come up with a drink :)
July 2020 by animations
A good shop, and notably connected to the odeon, so you can use their toilets (the costa doesn't have any) and order from the cinema
July 2020 by Ann Roberts
A very polite, friendly young man served us this afternoon to a cappacino & latte, which were both very nice, as usual.
July 2020 by John K
Visit here pretty much everyday. Main reason is the coffee but also the staff are always very friendly and hard working!
July 2020 by Enjoying Life
The service here was a little slow
October 2019 by Ornela S.
Just popped in to get a skinny cappuccino on my way to a meeting (my train was cancelled, as a result I had enough time to wander across the road from Worcester foregate street station). It was a crappy morning... But the staff were very friendly, kind and as a result this put a smile on my face. I'm glad I went there!. Coffee is the usual Costa. Nice and hot. The Shop is not the best looking one but is neat and staff kept it clean. Some of the cakes looked absolutely amazing... But not today got to watch the figure . You have a good selection of beverages and food/snacks. Tables are available. I paid £2.50 for a small skinny cappuccino.
September 2019 by Graham Childs
Long time waiting for service and then got the wrong order. Poor service and bad experience. Where have the standards of customer service and satisfaction gone.
