Attended twice in the last week due to a problem we were having with our pet, Kayla, the assistant manager was extremely helpful both times and was super informative as well as friendly and welcoming.Thanks so much Kayla :)
January 2024
Great click and collect service with help to your car with heavy / bulky itemsFriendly in store team and never issues with stock for items ordered
December 2023
Staff are very rude! They all talking about customers very unkindly, all look unhappy, just overall rude! Will not be going back
Click & Collect - Our new super-fast shopping service.
Step 1 - Order & pay online.
Step 2 - Collect in as little as 1 hour.
Step 3 - There isn't one. So you can get back to playing with your pet.
At Pets at Home we believe shopping should be simple. So you can focus on your pets. Now you can shop how you want, in a way that suits your needs. With our new super-fast Click & Collect service you can order online and have it ready to collect in as little as 1 hour, at no extra charge.
How does it work?
If the items you want are all in stock at your preferred store, you can Click & Collect in as little as 1 hour.