January 2024 by malcolm ford
Got what we wanted after researching online.
January 2024 by jason sola
Great place to shop but a nightmare to park
January 2024 by Lilu B
Staff are friendly, store is easy to navigate
January 2024 by Liss Winfield
Great store, super organised great prices
December 2023 by H R
Very disappointedI buy lots of stuff from this store throughout the year but 80% of the times their staff are unhelpful, they are not willing to look for what we want and chose to bring some lame excusesFor instance I asked for a towel, they checked their system and confirmed that they have it and she said she just need to go to the back room and look for ut and it will take a whileI said that?s fine I will wait but she never went to any back room I was watching her in the floor carried on working and after 30 min I asked if they found it and they said sorry we can?t find it.
December 2023 by Craig Bales
Great store with the usual good quality products you would expect from Dunelms, combined with good service.
December 2023 by Isabelle Grace
absolute awful customer service, went to collect some bedding i?d already bought online and it had red marks so asked if i could get a new one was told to go find it upstairs, the only one similar one i could see was an extra £5 and asked one staff member if she could tell me where to find the one i wanted and she said without looking don?t think we have it you might have to pay the fiver for that one, took it downstairs asking if they could get me a new one and was told either pay the fiver and buy the new one which i don?t want or wait until it?s back in stock to exchange it but how am i suppose to know when it?s back in stock? awful service, they were moody and couldn?t be bothered
December 2023 by Lynne Court
Well stocked. Good cafe. Friendly and helpful staff.
December 2023 by Simon Wheeler
A great variety of produce but some seriously questionable customer service abilities.
November 2023 by Eileen godfrey
Friendly helpful staff I could buy everything in shop
October 2023 by Jackie Wagstaff
Lovely range of homeward and Halloween and Christmas decorations. Annoyingly there was a lack of prices which out me off buying some items. Nice to have the use of a lift for less mobile customers.
October 2023 by Elaine Hensey
Love coming here, always a vast amount of products at great prices. Bargain today wall clock for £21.00!
October 2023 by Chloe Westall
Used this dunelm for many years. Staff are always friendly and they have a good selection of products to choose from. Parking can be a bit difficult and the entrance/exit of the carpark can be a little dangerous as you can?t see round the corner and it is a very common occurrence of almost hitting people because of this. The hedge has been cut slightly so it is a little easier to see but still just be aware to edge out slowly when leaving the car park.
October 2023 by Mandy Brigham
My husband and I came into your redditch store today and we needed help with cushions curtains rug your very kind assistance sarah was very helpful she is a credit to your store nothing was to much trouble thank you very much sarah xx Mr and Mrs brigham
October 2023 by Barry Powell
We were helped this morning by Sarah .She was so pleasant and gave us the best assistanceA credit to your store ?
