I do not recommend this hospital in any way! I have never experienced more terrible communication from staff to patients! a body temperature of 38.9 for two weeks and the presence of pneumonia is not a reason to make an appointment with a doctor in the coming days! hopefully when hospital staff get sick they will treat... read full comment
March 2024
Rude and unhelpful. Changed doctors in the end. Useless when in desperate need of a doctor, slow and rude staff. If I could give no stars I would. The simplest of jobs like booking a simple appointment is so difficult you have to call first thing and they never pick up or they’ll send a form to you to see if it’s important
July 2023
Amazing practice, fantastic receptionists helpful and polite. Drs are super and are there to actually help.Best practice with in the area by far compared to other surgery's within the ledbury area.Colwal surgery is well managed by professionals