January 2024 by Sophie Rowley
Very expensive but thay do a fantastic job
January 2024 by Daniel Ross
Had a bespoke ring and bangle done great service throughout design phase and the making would definitely recommend thanks for the great work
January 2024 by Peter Saunders
We recently had an expensive ring repaired and at the same time had all our other jewellery cleaned and resized.Talk about looking like new!The service was exceptional and the guidance on our queries was superb.Thank you.
December 2023 by Tel Morse
I have recently received my Nuclear Test Medal for service on Christmas Island in the central Pacific.Our local Jewellers has engraved the edge with my name rank and number and made a Silver bar for display purposes.They have done a superb job and I would highly recommend them.Thank you sincerely Terence.
December 2023 by Mark Brown
I highly recommend this store, the staff are very helpful and go the extra step to do all they can. A big thank you to Tracy and Kevin.
December 2023 by Judith Bylett
I took my engagement ring into the store today as the claw was showing signs of movement. Tracy, Hannah and John fixed the ring and even polished it for me which I was thrilled about! I will be returning to have my wedding ring polished now as it looks so dull in comparison! Thank you all for your amazing service!
December 2023 by Salli Hunt
Popped in to get some advice about a clasp not working on a favourite pair of earrings. They fixed it in 5 mins with no charge! Now that?s a reason to return and spend!! Thanks ?
November 2023 by Lizzy Somers
What brilliant service! I took my wedding and engagement rings in to be resized and got quoted a (still very reasonable) 5 day wait. 24 hours later I get a call saying they?re ready to be collected. The craftsmanship is true quality and they?ve even been cleaned for me. Good as new! Thank you John for your hard work and Tracy for the friendly and professional customer service. If you need a jeweller with fair pricing and fast turnaround, definitely give K Bassam a try!
November 2023 by Marika Power
I was over the moon with the service and expert advised I received from K balsam jewellers in Kidderminster. I wanted my engagement ? made smaller and I was worried about having the ring sent away. This jewellers do all work in house and I collected the next day. And cost really reasonable I'm more than pleased with the ring and will definitely use them again.
October 2023 by Nina M
Had an absolutely stunning ring made here! I showed the jewellers photos of something I'd like made. They somehow made it even better! I am thrilled and will go here again.
October 2023 by Martina Murrihy
My experience with bassams in Kidderminster was in feb/March time. I took my moms wedding ring in enquiring as to whether they could melt it down and make it into two smaller sized rings one for myself and one for my sister as my wedding was in March. amazing service from start to finish really helpful staff wouldn?t go anywhere else now for anything that bassams offer great experience
September 2023 by Michele Hickey
Wow,wow, wow.thank you Tracy, Yvonne and John what an amazing service. I took in what I thought was old tatty gold turned out to be worth £150! Exceptional service, Tracy and Yvonne are so super friendly and really helped me get a new ring, have it resized and I collected the very next day. 100% satisfied with everything and will most definitely visit again. I cannot rate Tracy and Yvonne highly enough they really were amazing, what lovely people. I love my new ring and the ones you polished for me and for testing my engagement ring was actually diamonds xx
September 2023 by Daryll Bishop
Had my late dad signet ring break on me and I went here they did a really good job with resizing and repairing my late dad's treasured signet ring thankyou to K Bassam Jewellers
August 2023 by L Coleman
Me and my girlfriend took her gold bangle passed down from her nan in a few months ago to look at it getting repaired as the clasp was loose and kept coming undone, the man advised it was ?scrap? and was going to charge us £300+ to repair, but advised us against getting it repaired as again he told us it was ?just scrap? and to get it weighed in for cash, barring in mind this was passed down from her nan and was extremely sentimental. Just recently we?ve taken it elsewhere, a small family owned jewellers within the Jewellery Quarter, they fixed it for £70, brand new clasp, back safe, secure & polished again and they valued it for £1200, so not ?scrap? at all. Shop around before you listen to these guys, tried to rip us right off, daylight robbery.
August 2023 by Samantha Hinton
My engagement ring stone became loose and after getting terrible customer service from the online company As i purchased it from i decided to visit bassam. As soon as I walked into the shop, Tracey was so helpful and took a real interest in my ring and the problems I'd had. We came up with a solution and a quote there and then and I left my ring for the work to be carried out to have more claws added. The next day I had a call from Tracey to discuss Kevin's advice on what we should do to prevent the stone becoming loose again and I was advised that it really only needed one claw not two. When I collected my ring days later it looks just like new and you cannot tell the new claw from the originals the workmanship is perfection. I'm over the moon and really greatful. Thankyou so much, Sam x
