Attending The Spa Medical Practice today, provoked a conversation between myself and my partner. Being narrowboaters and formerly patients in the Welsh NHS, we can attest to the tenacity of the staff to resolve all hurdles we have presented them. They appear to take everything in their stride and provide great communications,... read full comment
July 2023
Receptionist incredibly condescending. Appalling first point or contact. Was told to go to A n E if I was that worried. Hopefully I’m still here before GP appointment booked.
June 2023
TodayI rang this surgery ( Spa Medical Centre ) to ask to be put through to CHEC which gives its address as Spa Medical Practice .The same receptionist who answered me put the phone down on me twice when I asked to be put through to CHEC. No explanations no apologies given. I am disgusted by this behaviour at the first... read full comment