February 2024 by Steve Travis
Terrible staff, shouting at me across shop floor ?is that an assistance dog? when I replied no she then ranted ?you need to get out?. Now this wasn?t my first time in the shop with Bella as I visit most weeks for various products. Never have we been asked to leave before? If the policy is no dogs allowed then please put some signage up to inform potential customers. Secondly I don?t take kindly to shop assistants screaming at me across the shop floor. I will certainly take my business online from now on and another retail customer lost due to one individual?s poor manners and customer service.
January 2024 by Braz Harman
NEVER seen a Boots that closes the pharmacy for lunch...how ridiculous!
December 2023 by Tracy Saunders
Pharmacy is terrible. Prescriptions never ready. Always have to wait. Same excuses every time
December 2023 by abed besmel
Worst pharmacy ever, No punctuality and High level of racism
October 2023 by Sue Hughes
No-one answers the phone, numerous attempts using all options!!!Ed extremely helpful, however we are into the fourth day of waiting for mum's medication!Apology was given for staff not placing a request to GP at the specified time.Decision made to find another source and we shall be requesting 'delivery' money back!!Unacceptable Boots.
October 2023 by Ryan Parry
Very busy as expected for 4 o'clock, staff very friendly
September 2023 by Helen Parry
Went in today to get some over the counter medicine but can not be served by staff. Apparently, you have to wait in a queue to see the pharmacist.They queue was the length of the shop and then we were all informed that they were all going for lunch and could we come back in hours time as no one would be able to dispense medicines I explained I only needed over the counter medicine which I could see and I was told no the pharmacist would be the only person allowed to serve! This is ridiculous.The poor woman in front had returned three times already, and when expressed this, the member of staff quite curtly expressed her feelings of they needed their lunch break.Bearing in mind, this was a lengthy queue that had already been waiting for some time.Poor service, just not okay.
August 2023 by Nicola Coton
Mainly use Pharmacy, who seem to be struggling with supplies and staffing. Manager is very helpful
July 2023 by Alex Hood
Great staff. Very helpful and knowledgeable
July 2023 by GB Glory
Rude and unhelpful staff. Barely any stock on shelves, when I asked for what I need the staff said he wasn?t sure where is it or if they have any.
July 2023 by Bill Phillips
Far too many gaps on the shelves and what is in stock is often cheaper elsewhere
June 2023 by Nikki Bird
Pleasant staff, always busy, pharmacy is fine but often has long queues; the shop itself doesn't have much in it, there are empty shelves and not much of anything elsewhere so if you're wanting anything other than basics you're better off going into Savers, or Worcester!
June 2023 by Tony Brislin
Very helpful staff, much better than GP staff
April 2023 by Kim Lewis
Staff are lovely, particularly the girls on Estée Lauder and Clarins which is where I shop, good range of toiletries and great offers, wouldn't shop anywhere else!!
March 2023 by Liam Raybould
Staff are friendly but never seems fully stocked
