February 2024 by Keith Thom
Trundle in off the street looking for a small gift. Easy wheelchair access and greeted by a young beautiful redhead who understood exactly what I was looking for. She spent ages working by through the pictures and carefully explaining what I could purchase. Well pleased with my brush I was able to leave the store for the nearby car park.
February 2024 by Shannon Dowd
Really bad experience. Brought a new tv that was £430. The tv wasn?t good quality & returned it bk without no fault. The lady brought if from bk of store to the front due to car park issues I didn?t wanna risk walking it all the way over town as it?s a 60inch. She was only about 4&half foot mid 50s & couldn?t have moved the tv on her own. But she did & dropped it & smashed the screen. Wouldn?t take any responsibility & the manager was acting dodgy.So i asked to see the cctv & what a coincidence the camera didn?t cover that part of the store the busiest part of the store where it received deliveries etc. I tried to get the issue resolved but the manager threatened me with police to which I said do it. I?m within my rights you?ve damaged my goods I was returning. So now I?m £430 out of pocket due to an error they had made. The manager was shocking & rude & wouldn?t put it right. He got defensive & aggressive hence why I started to record him as he recorded me. So I have proof of this & ur empty threats! This is now what I?m left with. A broken tv due to their error & out of pocket.
December 2023 by Sarah P
I so wanted to give a better rating for this store, but not after today. The problem this store has is its variability in service and lack of consistency in what is and is not possible with respect to collecting large items. Most of the staff in the store are friendly and helpful, at least one other IS NOT. I observed a couple collecting their TV from the rear of the of the shop at the start of the week, but I was not given this privilege. Plenty of shoulder shrugging went on! Shame really, I was hoping for better from a 'household name'.
November 2023 by Caroline Jane Guy
The store is clean and tidy and the staff are helpful with friendly professional manner, but I wish you still reserve the things you want to instead of paying online tho.
November 2023 by Gadge man
Understaffed and the staff that are their are uneducated and don't have the experience to work in store, terrible experience trying to purchase items, Argos get some staff with common sense and train them according!
August 2023 by COMPLETE ACCESS
about as much help as an ashtray on a motorbike .....zero parking to collect large tv ....zero help in helping someone with a disability overcome the lack of parking to buy the tv .....buy it online they said ....get it delivered they said even though it is the last tv model in stock across the whole of Argos .....but don't park on our private property as you'll get clamped they said ....well thanks ....ive just bought the tv from Curry's £1800 sale down the drain I say
April 2023 by Daniel Russell
Very helpful staff quick and easy purchase and great advice about extended warranty i would happily use this branch again
March 2023 by Lauren
There were technical difficulties when I arrived and they were not able to inform customer before hand which they apologised for but the problem is they did not contact me to tell me when those problems had been solved and I was unable to get through via phone so I had no idea when I was able to collect my package which was needed for the day of collection
March 2023 by John Collins
Returned a brand new unused product purchased Sunday that was no longer needed and dealt with by rude unhelpful staff member with officious attitude.Won't be shopping here again & assume store will shut soon underArgos closure programme and won't be missed by me
February 2023 by Muhammad safeer jutt
I bought mobile phone that was faulty i been there.they sand for repair butt it was same they didn't take back .they said there is no issue. Manager was really rude.I paid 200 pond i didn't get anything it's just a toy .
December 2022 by Zed 5786
Went in today for key fob battries was helped by kain who was great an friendly served me really quickly highly recommend shopping there
October 2022 by David Willis
Great argos, quick collection for online orders however as its bromsgrove town centre, have to pay to park and walk in hence the 4 starts
September 2022 by Bearded Wolverine
I found it very easy to order my items and I received them within a couple of minutes. Staff where very helpful and very friendly.
August 2022 by Paige Marshall
Served by a very rude blonde woman who, when I asked if I could have someone help me carry the box as I had a pushchair and my car was a 30 second walk away, refused to even ask anyone. Then proceed to say if I couldn't carry it myself she would cancel it. Extremely rude and I won't be ordering from there again.
June 2022 by Dan Harper
Matthew potts served me and wasnt helpful at all. gone home. no chippy in hand. only gave me beard. disgusted.