10AM - 4PM
Shopping Centre10AM - 4PM
Unit 40 The Shires“I had issues with DPD not delivering my phone, went into the store and the staff were so helpful. Finally got it sorted, so happy. Couldn’t fault the staff especially Nash and Aaron! So polite and friendly.”
10AM - 4PM
4“After many phone calls to the Vodafone customer service to resolve an issue to no avail, I took the matter up with the manager at the Trowbridge store. The service was outstanding, listened to the issue, found why the issue occurred and resolved it within minutes. Dealt with an upgrade and gave some good advice for going forward. Was extremely helpful polite and friendly. Could not recommend highly enough. I will no longer deal with the poor over the phone customer service that Vodafone is currently delivering , I’ll simply take any future matters up in store. Excellent service”
10AM - 4PM
Unit 17“Fab place. Clean and tidy. Staff friendly and helpful. Took some things in and came back after they were checked. Plenty inside the store. Parking available but charges apply.”
10AM - 4PM
Shopping Centre“Jazz at EE in Trowbridge is so helpful. I took my elderly grandmother in to see if she could save money on her current Wi-Fi and landline tariff with BT. Excellent customer service throughout - Jazz was cheerful, patient and explained everything clearly. My Grandmother left with a saving of over £30 per month. Over the moon and highly recommend!”
“We came into store today and we were served by Rob, he went above and beyond for us. He was assisting us whilst also helping other customers and supporting the other staff in store. He dealt with some tricky situations and didn’t let anything phase him or dampen his mood. We truly couldn’t have asked for a better experience, thank you Rob for everything you did for us. You are an asset to the store!”