November 2023 by Teresa Clerck
Absolutely first class customer service from the TSB Swindon team. Thank you to everyone for being so kind and helpful.
July 2023 by ross82229
Ring branch up and cant take your call because they are helping other customers..... funny that what ever time of day still cant get through
April 2023 by Matty Loves Jesus
Banking made so much easier with these very genuine kind staff always greeting you with a happy smile and kind words that make the day more joyful , great job .
October 2022 by Ruth Griffin
Friendly and very helpful staff
July 2022 by Antonio Ataide Lobo
dont answer phone and hung up..they said they were busy dealing with customers. 3pm is their least busy time
October 2021 by Julie Mclea
Always helpful and never kept waiting
September 2021 by bill peake
TSB website appears to be down. It's telling me that i am connecting to the wrong server and that i should change from Chrome. I have been using the same login for 8 years. Itried to contact the local branch but was only referred to the online chat line which is of course not working. Chocolate fireguards springs to mind.I think it will be good bye before long.
February 2021 by Sesha Aloor
Look at their working hours (9AM - 2PM) and closed on weekends. While the next door bank Metro is working for longer hours and opens on weekends, this conventional bank keeps their doors closed, they promote that banking can be done without visiting the branch, I have been trying since a month to avoid visiting the branch to update address in junior account and each individual attending to my call gives me a new advice every time, that with telephone pin i can update the address and that too after 5 working days and then when i complete 5 days they say this is under 16 account and so visiting branch is compulsory,(why didnt they advice me in my first call itself?? / lack of training and banking knowledge) when i say its lockdown and I can go out only for essentials, they argue with me that updating the address visiting a branch is also essential, thanks to their convenient escape. Banking should be made easy and TSB is always opposite to that idea, and TSB online is horrendous, except during mid nights I have never seen TSB site open and up and conveniently supporting to me, they didnt invest in load testing ...
August 2019 by Jeff Slater
Helpful, quick!
August 2018 by Dale Gibbons
Always helpful - try to keep wait times to a minimum.
April 2018 by Premises
I cant bai mi robux on roblox becoz banking broke