December 2023 by John Mcginn
Poor service 1st eye test was wrong second test booked in for 09.20 am still sat in waiting room 25 minutes later ?? Why are customers treated this way,especially having to come back twice.
December 2023 by Bogdan Contea
Overall, a good place to have your eyes checked. On the downside, didn?t had too many choices when it comes to frames that suited my face, and the varifocal lenses tend to be quite expensive with the added options.
December 2023 by Jennifer Mulholland
Always clean and tidy. The staff are friendly and helpful.
December 2023 by Janet Kinsella
The lady who saw me so helpful. So polite.
December 2023 by Keith Anderson
Great service, looking after us with covid19 precautionsVisited Specsavers this morning to sort out a problem my wife has with her glasses. Sam was so understanding and thorough. Excellent service.
December 2023 by iw murray
Good helpful staff, from testing your eyes ,to collecting your prescription. Good choice of products, to suit all pockets .
December 2023 by Kim Lewis
They were very helpful and discussed everything with my eyes and was very polite
November 2023 by Linda Butler
From booking my appointment online to having the glasses fitted on collection was great, the only thing which I found disappointing was the attitude and lack of communication and interpersonal skill if the young lady who performed the scans before the eye test
November 2023 by Betty
I have always loved this Specsavers branch. The staff are so well trained, really polite and happy to deal with any issues. I think I spoke to a male manager today over the phone (name beginning with R) and he was so efficient at explaining and dealing with an error. Very happy!
November 2023 by Beth Taylor
I have always loved this Specsavers branch. The staff are so well trained, really polite and happy to deal with any issues. I think I spoke to a male manager today over the phone (name beginning with R) and he was so efficient at explaining and dealing with an error. Very happy!
November 2023 by Gheorghe Ghimpu
Arrived on time for the appointment, reception was great but after the first part of the appointment I had to wait for more than 15 to get to the opticians. But not such a big issue
November 2023 by June Appletree
Staff are generally warm and welcoming, and their new uniforms are beautiful, just some staff need clothes that fit and should be helped with that I think, as the way the staff feel has a knock on affect with clients experience and satisfaction.The shop needs to use its space a bit better perhaps, as I went on a particularly busy day and there was a lack of seating for a period of time, and possibly a TV for each waiting area for distraction purposes on fuller days like this particular one. However the staff were exemplary, down to earth, realistic, open and honest about everything, they have squeezed me in on a busy day because they want to see you happy ? and give the best service they can, they must all be fully exhausted after their day if this is an average day for them. They are a fantastic representative of difference and diversity, I was so happy to have experienced this on my visit, it was wonderful. So many beautiful accents. My optician Zak was so incredibly professional while at the same time being so human, it was a wonderful experience, thank you Zak, and also Gary, Sophie and the rest of the team on both my initial visit and fitting day, you are a great team even though you work on different floors.You managed under pressure so well.Thank you ?
October 2023 by Arezou S.Ivanova
Effective and friendly. I have been a customer of Swindon Specsavers for the last 5 years or so. I always received timely service. The employees are very friendly and helpful. Thank you!
October 2023 by marek nykiel
I had appointment 2.30pm, but I got there early, so I browsed for my perfect set of glasses frames. Ques were present, I left that place just before 5pm. From the begining, I wanted 2 pairs and glass lenses. Unfortunately after I find out that glass lenses on its own cost £100 a pair I changed my mind. That is more than two complete pairs of glasses( Jeff banks 2 for £99). Madness!The guy who serve me tried to convince me that plastic lens with some coating would be better and cheaper than glass. The coating was offered free at that time. Nobody explain any other offer!Unfortunately week later when came back to pick up my 2pairs I received only 1. I was told that coating wasnt on offer. And if I want second pair I have to pay extra £70 to receive it. This make me feel like I was cheated, miss lead!My wife convinced me not to make scene and we left the shop with just one pair. That upset me greatly. I am not sure yet if I will be back again. I was first time in Swindon town centre Specsavers. This did not make great impression on me.
October 2023 by Matt DWrecker
Great experience at the Seindon store with the staff there. No hassle, no stress, just in, out and I can read properly again now! Thanks!
