December 2023 by NikNak 53 NikNak
Always very helpful and go above and beyond.
October 2023 by claire louise
Just had the rudest lady on the phone. I called to update my phone number and couldn't hear what the woman was saying. After apologising twice for not hearing her she abruptly shouted " WAIT. A. MINUET"I was so polite on the phone however I felt truly embarrassed with her shouting at me like I was a child. It's not the first time she's made me uncomfortable on the phone.
October 2023 by debbie fairfoull
I am so pleased my husband and I are customers here. Had terrible experiences with the original pharmacy we belong to in the past. The staff at this pharmacy are polite and ndon helpful, give good customer service five stars from us.
October 2023 by Lesley Deegan
They are always friendly and helpful
July 2023 by Roger Sales
Mandy and Ben are a credit to the company they both are extremely knowledgeable and go out of the way to help. Since we have moved my Mother's medication to this Pharmacy she is having far less problem's. Thank you to you both.
April 2023 by jon ayres
Great service always going above and beyond
April 2023 by Sam Clarke
Rowlands are brilliant, but unfortunately things do go wrong ,ive been in touch with the pod as I hadn't had a message to say my meds were in the prescription was done on the day I called but was told up to five working days,I waited and waited .I called Rowlands today as the pod said they'd been done I'd halfed my meds so I didnt totaly stop .I was told my Rowlands today they do have problems with there systems going down.Very unfortunate I was persuaded to get text message rather than call ? Best way call them don't wait as System s do go wrong.But I have to say the pharmacy have been good to me for many years so this is my first moan about it .
March 2023 by John Fitch
Very helpful staff over the last couple of months they have gone the extra to help me through a difficult time. Used over the years always been very helpful and supportive.Thanks
January 2023 by Mick Downey
Always slow to acknowledge customers. Service is always polite however.
December 2022 by Rainer Schmidt
I needed Ibuprofen urgently, so Rowlands pharmacy sold me some overpriced capsules for 7.59 GBP. Afterwards I went to the nearby Tesco to see that the same amount of Ibuprofen capsules would cost me less then 2 GBP there. So I went back to Rowlands Pharmacy with the ticket for the capsules and ask them to refund me the money and take the product back. They refused to do so and were not very polite. Big thumps down from me!
January 2022 by Ashley Márquez
It's ok shocking how they have no latral flows other than one box a day with someone with medical issues and vulnerable adult that needs home care but can't test is silly
July 2021 by bert dent
A brilliant pharmacy with a team of staff that seem really happy and care about their patients. I wish every pharmacy I've ever been in had a Ben he just seems to have a knack of making you feel special.
February 2019 by Adam James
Very helpful staff. Managed to get hold of an item other pharmacies couldn't.
