December 2023 by Toni-Ellen Smith
Team are lovely and always helpful! Yes sometimes they have to order in medication but nowhere can hold every medication just in case one person gets prescribed it.
December 2023 by Paul Hartigan
Lovely Staff, always very helpful and go out of their way to listen and advise where needed.
November 2023 by Pauline Blackford
I was very happy with service I was given at parklane pharmacy. The staff was helpful and pleasant on my visit
October 2023 by Shaun Magill
I had finnished my monthy repeat prescription, but never got a text to say my order for this month was ready to collect, So i visited the pharmacy, and it was closed. The notice on the door informed people, that they aim to re-open on 10 Oct. So I called my doctors, and was told, they had sent all precriptions over to another branch. I never got informed about this, never got a text, never got anything.This is really poor. I am out of all medication, and I have heart problems.
October 2023 by The Review
1 star is too much. Booked a blood pressure test for today 3rd of October 23 on the 2nd of October 23. Got to the pharmacy and it was shut. No info on website. Booking slots are active for everyday this week. No phone call to say its cancelled No message no nothing. Absoulatly shocking service. You are allowing bookings for services despite the shop clearly been shut.Iv allready read the reviews and also the comments you leave. Don't reply to me with a copy and paste reply stating how feedback will make service better. It clearly does not as some reviews are months old all saying the same thing nd now you accept bookings with a shop that is shut. Please put info on website and stop online bookings when you are clearly shut and looks like shut for foreseeable future to avoid the complete nightmare of travelling amd parking and then finding the pharmacy shut.Iv reported you to the nhs and all local surgeries in the area and Hopefully you loose the contract.Absoulate joke.. never ever again will I use you for anything
October 2023 by C.S P
Always rushed off their feet but friendly and helpful.
August 2023 by Lawrence Davies
Says pharmacy is open st 8.30am. I Tried to call at 9am. No answer, rings and then goes dead. do staff just ignore the phone?
August 2023 by Kevin
Have been waiting for my procfor over a week now.they normally text me to pick up within a few days.not happy
August 2023 by brendan blake
Don?t answer phones and take the phone off the hook so people can?t get through. Terrible
July 2023 by Tippee
If zero stars was an option, I'd pick it. Rowland are a terrible company, this store is shocking, super slow service, always shut, shuts at lunch times too. I no longer use it, I now use the Rodbourne Pharmacy instead, it's a far better choice.
May 2023 by IDEDonline
Sometimes there is a large queue but that's not fault of the staff, I went in and wasn't sure what I needed and the lady at the counter was informative and helpful in ensuring I had what I needed. I think the service is satisfactory given the size of the shop and limited staff.Don't let reviews get to ya some people will never be happy unless they are treated like the only customer that matters
February 2023 by Comrade Nuisance
Often closed at 9 am when it should be open. No explanation or way of knowing if it'll be open or closed. What kind of service is that for a place people rely on for health?!
January 2023 by sk3ltron
Friendly staff
May 2022 by Jadey 2113
Love the staff, happy, friendly and fast. Most of all very helpful. Shout out to Heather ?!!
May 2022 by Darryl Pace
I've have had to uses this chemist about 10 times over the last year of covid and they have always been helpful and I've had quick service