November 2023 by Tara Culley
I?m have had the most appalling experience in this store this morning.Popped in for a few essentials and was greeted by the most blunt miserable assistant I have ever come across.No Hello, No eye contact. Huffing when my card would not tap on the contactless machine. No Thank-you or goodbye.The customer on the next till to me was being treated in the same manor.Absolutely disgusting.My advise is don?t shop in there as you are not welcome ?
November 2023 by Chris Keating
Seems to be under new management. Happy smiling staff, shelves well stocked. Just what a local shop should be.
August 2023 by Daniel Vatcher
I ordered some items off of uber eats. The order was appalling, wrong type of monster and sweets were packed.And half a bottle of drank smart water was left in the bag.
August 2023 by Space Bruce
Often closes far before listed closing time. Came in at 9:45, doors locked, staff inside mouthing "we're closed" back. Very unhelpful.
June 2023 by Keating
The shop is frequently shut due to staffing problems. The last two days the shutters have been down with no apparent chance of it opening.
Such a shame as it offers good local services when open.
June 2023 by Adam
It's gone to far with shop now, ridiculous staff turnover, always running out of meal deal options, cant even open on time due to low staff, terrible atmosphere in the shop.To my surprise they were closed 2 hours early!! My pregnant partner was craving a Freal Milkshake, because they were closed early I had to drive to Highworth! which is the next nearest place I know that sells them.This convenience store has become the most inconvenient place to shop.How head office has not done something about this "store" is beyond me, even to customers it is clear that the route of all these problems is the manager, the only explanation must be incompetence or a lack of care for customer satisfaction.Don't worry about avoiding this store, you probably wont be able to get in anyway.
June 2023 by Harry Allman
I have had a less than satisfactory experience at the One Stop Inconvenience Store on Guilford Avenue. Unfortunately, this store is often closed due to a lack of staff and when it is open, the shelves are often empty. It's clear that the staff turnover rate is high, likely due to the poor management of the store.The manager seems to be the root of all problems at this location. I have witnessed new staff members struggling on their first day and desperately seeking assistance from the manager, only to be ignored. This kind of behavior is unacceptable and creates a toxic work environment that ultimately affects customers.It's a shame because the staff members who do work there are friendly and helpful when they can be. However, they are clearly overworked and underappreciated due to poor management.Overall, I would not recommend shopping at this One Stop Inconvenience Store until changes are made in management. The store has potential with its convenient location, but until then it will continue to be an inconvenience for both customers and employees alike.
June 2023 by Ali Evans
Used to be such a lovely store but has gone downhill lately often closed due to lack of staff and shelves are often mostly empty staff are definitely over worked and under appreciated
April 2023 by Gordon B
Handy shop for essential items
March 2023 by Pete Holmes
Always helpful staff
July 2021 by Hugo Chapman
Excellent shop, I use the Hermes drop off point and always super efficient, as a shop they have an excellent range of products!
July 2021 by Pete Jones
Rude lady behind the counter wouldn't serve me until I'd walked round the one way system....Even though I was the only customer in the shop at the time! Complete jobsworth. Won't be shopping there again.
July 2021 by Tamsin Cox
Good shop, with decent range of products for its size.
July 2021 by Hari Thiagarajah
Always there for milk and bread
July 2020 by k curtis
Not a bad shop has most things that you need the only downfall is some of the staff one lady is so rude and insulting she accused my son of stealing even though she did not see him taking anything she searched his bag with no legal right to do so. my son has gone to this shop for 15 years its our local store. I reported this member of staff for her actions to head office this was two months ago now my son doesn't want to use the shop anymore
