August 2023 by Rachel Aspinall
A good range of items. Good sale.
August 2023 by Clare Morrison
100% best customer service to the young girl on the till this afternoon, she sorted my refund on my phone, such patience and soo smiley!
August 2023 by Elle
The clothes are mostly bad. The style is just not great in my opinion for most woman?s clothing items and they?re so overpriced
April 2023 by giuseppe fiocca
Good place to shop for clothes and home
February 2023 by Ricardo Silva
Wrote my experience on the wrong store- so copy and paste to here.Went into the Orbital Swindon New Look today with my 15 month old and partner to buy some shoes. Unfortunately, my partner felt some bleeding below and she is early stages pregnant.I immediately asked a young woman who was speaking to another staff member if there were toilets for customers which there weren?t. I appreciate I would need to go somewhere else but i made her aware that my partner is 9 weeks pregnant and was bleeding so if we could use a staff toilet with supervision. With no empathy shown we were asked if we had a NHS card (we don?t) and told to go to Next (store next door) due to insurance. My partner being worried went straight away but with the added stress of thinking the worst, and knowing that she was uncomfortably bleeding below.I would assume if we spoke to a parent or someone with more understanding then we could have used the facilities or got An apology. The staff members also didn?t move from their spot to reassure and check my partner was ok. Maybe if she wanted to sit down or also follow us to the front of store and at least pretend to care.I work in retail for a large and from experience I have taken disabled, elderly and pregnant women to our toilets.The store seemed well staffed and busy.EDITING REVIEW 30/01/23Unfortunately the worst had happened. It not the fault of your store or staff member. However the severity of these situations need to be understood and abit of care (being human).
December 2022 by Natalie Little
Fab store always well stocked
December 2022 by Maddie Luckes
Popped in to new look yesterday.Bought a coat from the up to 50% off section, went to the counter and it wasn?t until I walked away I realised the discounted price wasn?t applied and another discount was.I went back to the counter and saw the same lady who I bought it from, she questioned why the tag was on there as it was a little red one? I said they?re on all the coats over there? she questioned me like I had put it on there and I was trying to pull a fast one.The actually lovely manager came over and went to check the rack where I picked the coat up and said they?re all that price.The woman on the counter then went on to say ?well we don?t have to sell it to her at the price we can just take it off and not sell it at all?I was there like umm ok? then the again lovely manager was like no it says £32.99 on the tag sell it like that and give me £13 refund.The manager walked away and the woman was still going on saying how she didn?t have to sell me the coat and that she would of sold it for the right discounted price of £45She was sooo rude, acting like it was my fault the price was wrong?Don?t think I will be popping in there anytime soon?
December 2022 by Stuart Bennett
Typical Next store with lots of clothing for all ages and styles. Staff very helpful.
February 2022 by Helen Sims
Laura Rogers always goes one extra mile to help me when I visit your store , she?s got to recognise I come in on a regular basis and says hello she helps me find what I?m looking for she?s such a lovely girl she?s the reason I love coming in she?s so so helpful wanted to right a review as she?s a credit to your store always smiling ? to well done Laura ?
July 2021 by Ashleigh Ward
Very friendly staff, great selection at great sale prices. Very neat and tidy aisles that are clearly kept regularly cleaned up. All together one of the best New Look branches that I've been to!!
July 2021 by June Brett
Helpful and friendly staffNeed to look on line as many of their fashions on line are not in the shop!Can order the fashions on line to be delivered to the shop within a few days
July 2020 by Daniel Wood
Clean tidy store with friendly staff it is a shame you don't have mens range now ?
August 2019 by stealth1959 .
Great for cheap work t shirts
August 2019 by Sasha Walsh
915 collection improving, well done
August 2019 by Terry Lambert
Very nice shop helpful staff.
