November 2023 by Mand
Always met with a friendly face and great service especially from rachel and tracey
November 2023 by William
Me my wife and my mother get our medication from you the staff make you feel at home and always greet you with a smile ..
November 2023 by Kevin
Staff lovely and helpful ,quick service .good advice too.
May 2023 by Bernadette Hallways
Worse pharmacy ever no help staff lazy and rude
April 2023 by Bek M
Not the best pharmacy I've been to. I recently went to pick up a prescription and spent about 20 minutes for it to be found. There must be a way this can be rectified as seems this is an ongoing issue.
April 2023 by Nathan Telling
Never answers the phone just need to see if prescription is ready, so I don't waste my time by going there and it's not ready
January 2023 by Brian Yido
Very helpful staff
December 2022 by getty hoener
9.15 am so 15 mins in a minus 2 degree Celsius outside this pharmacy to pick up my repeat prescription. The woman who works here walked in 14 mins ago and still she hasn?t opened the door. There are around 10 customers waiting in a bitter cold morning, few are poorly obviously. This is not the first time this pharmacy lets customers wait and didn?t even apologise! If you can?t make it in time then you should not advertise your opening hours that you can?t cope with. People?s lives and their health depends on your pharmacy around here !!
October 2022 by Steve
I have now changed pharmacy due to the poor service given by this pharmacy, I have the same prescription every month which is ordered via POD ,in plenty of time ,but on collection they can never find the prescription and then you get blame put in your court with the obvious questions when was it ordered? etc.On one occasion the pharmacists had to dispense another prescription.They do eventually locate the prescription .The worst was the last visit they said the prescription is not here because I didn't collect them last time, obviously they found the previous prescription that pharmacists replaced. They need to rethink their filing system ,people with certain types of illness don't need this stress every time they visit ,it people's lives your dealing with
August 2022 by Marika K
All negative reviews are true.I?m happily removed this pharmacy from my NHS app and I?d rather to use pharmacy in next town if I need to but I?m not going back there. It is so shame as they are right next to the Surgery. They always have some issues, never answer the phone, randomly closing earlier, half hour waiting time (even if there are no other customers!).I went there today and they sent another lady back home saying that they cannot find her prescription. It?s pathetic! Bless her as she was about 90 years old and she was trying to tell them, that doctor sent it last week?Anyway, I paid for prepayments and I also paid for my prescriptions but I?ve been advised that I can claim that money back, so I went to this place and nicely asked the pharmacist to give me some form I needed for a refund. Unfortunately I didn?t have receipts with me and I?ve been accused of trying fraud! I have shown my bank statement to this lady to prove that I paid £28.05 but she only been interested with TILL receipts. I called NHS Prescription Services and they also couldn?t understand why she needed till receipts as a bank statement is obviously sufficient proof of payment.Believe me or not but if I wanted rob NHS it would be more than 28 quid but thanks to this pharmacist I was robbed by them. Avoid!!!!
August 2022 by Total community Care
Absolutely dreadful I have been trying to chase my mums medication for 3 days via phone, not once has the phone call been answered!!!! Unbelievable
August 2022 by Helen Anderson
I went in on Friday and bought a blood pressure machine and the assistant was very very kind and helpful
June 2022 by sarah Gracie
Feel sorry for the guys on supervised medication. Finding pharmacy closed as no pharmacist. You can?t call to check if it?s open and has a pharmacist in attendance as nobody ever answers the dam phone! Remember when the DR gave you a Prescrption sheet and you handed it in?? I always got everything then so what?s happened? Being so close to the Drs they should be on point !!!
May 2022 by my sound trauma
You have more chance of winning on a scratch card than collecting a prescription without issue. Today's issue, no pharmacist and pharmacy closed. A well used, printed sign, proudly displayed on the door. As other reviews state, waiting times are normal and items out of stock despite pharmacy having the prescription for days. Only plus point is that it is across the road from the surgery. The next time I collect a prescription without a hitch, I will buy a scratch card on the way home!
April 2022 by Linda
Terrible service, but nice staff.However NO ONE answers the phone or if they do, they hang up on you.86 calls in 1 day for a gentleman over 90 years old to get urgent meds, is not acceptable
