December 2023 by Rafael Fregoso
Temporarily closed
August 2023 by Peter Maddox
Helpful response to query
August 2023 by Cleuzimar Ferreira
I would like to thank this branch they are always so helpful I have been banking with this HALIFAX for over 20ys and I have never been so treated well by VANESSA BENTLEY a lovely Brazilian lady very professional. Had a appointment with her and I think she deserves this to show how amazing customer services she is. She exceeded my expectations she help with all my banking ! This lady is amazing and her managers need to know how good worker she is !! Well done VANESSA BENTLEY. I will recommend to all my family and friends
May 2023 by Ice
Nice people to help in Halifax. Nice bank.
February 2023 by M C
Been banking with the Halifax for years. Great bank very friendly and helpful.
February 2023 by Tomas Teklezgi
Very bad staff
July 2022 by J De Hynton
Julie was very kind and offered me a cold water very generous and kind. quick quality service.
March 2022 by Keith Benham
Both cards failed payments in a shop while on first day of holiday here. The staff were rude and would not help me as it was close to closing time on a Saturday. I was told to ring a number which we know goes round in circles. We'll I hope the staff are left on holiday without a pound yourself one day and your washing never dries. You can #### OFF
October 2021 by Revd Father Dr. Paris Haines (Community Priest)
I bank here, great staff always willing to help as soon as you arrive.
September 2021 by Debbie Black
Staff always friendly and helpful
July 2020 by Paul Butler
Appalling customer service. Every time I visit this branch it always infuriates me. Nice touch to be greeted when you arrive BUT what does this person actually do? Had to wait almost thirty minutes to withdraw money from sons account using passbook at counter. There was only one person in front of me who was being served but your member of staff was clearly having problems with the computer. Another member of staff came along and was more interested in offering their colleague a break than dealing with the queue of customers forming. Meanwhile your greeter is just stood there seemingly chatting to another member of staff completely oblivious to the number of people waiting to be served. Finally another member of staff opened another till at the counter and summoned me to be served . No apology offered for keeping me waiting. I raised my views and was simply asked if I did online banking quite how that could work with the type of account I have I fail to understand. Used to frequent your west swindon branch before it closed never got this kind of service there. Seriously considering closing my kids accounts and moving them elsewhere.
August 2019 by Maryam Mirza
Lovely
July 2019 by Jai Bhatoolaul
I would have given them zero if I could because it isn't even possible to withdraw money.
January 2019 by hayley sales
Waited 75 mins to be told i didnt have the right bits of paper yet they were checked when i checked in
September 2018 by The Junior Critic
I would have given them zero if I could because it isn't even possible to withdraw money.