August 2023 by Andrei Lupancu
Amy was my waitress. Excellent service and grate free pizza??Also Elle was very good on bar??
July 2023 by Josh Sayers
Bang average food. Bang average place. Too expensive for average. Service was good.
June 2023 by mark
Absoulty shocking food order from the bone jam (frankie and benny's) menu with priory £1.99 dilvery arrived 30 minitues later and was freezing cold!!! quality socking beyoned discripption even my dog turned his nose up at this poor exu8se for food. do not waste your money! I wouldn't even feed this to my worst enemy. Avoid at all costs. im about to reorder form somewhere else.
June 2023 by David Heaton
Superb. Super fast service. Little expensive eg pizza 12 pounds. But we enjoy it here. Great service
June 2023 by Rachael Nolan
Nipped in for a quick meal before a film. Staff were very friendly. I had a loaded hotdogs with fries. Was nice. Would revisit.
May 2023 by charlotte rea
Rude staff and cold food. Wouldn't recommend at all. Shame it used to be a good place to eat.
April 2023 by D.A. Garden
I ordered a breakfast with a friend of mine. I went for the Traditional Fry Up. Everything was cooked very well. Sausage and Bacon tasted great. Egg was cooked, but not overdone. I like the use of small mushrooms and crispy herb potatoes instead of the usual closed cap mushroom and hash browns you see everywhere else.A solid, very enjoyable breakfast that I would easily recommend.
April 2023 by Caroline Gleeson
Excellent service! It was fairly quiet when we went there but it was super quick service and all the staff were friendly and helpful. The children's macaroni cheese was tasteless though so I wouldn't recommend it, we might try ordering the adults one next time instead. Burgers were good though!Parking: Fairly easy to get to from the motorway for a pit stop that's much nicer than a service station!
April 2023 by Severina D'souza
Lovely Food worth every penny. Did not have to wait long until we received our order that was piping hot. Good ambience and staff were quite warm and friendly. Brilliant!!Vegetarian options: Good choice of Vegetarian options
April 2023 by Chris Windsor
Generally a nice place today to eat. In the past before the revamp. It went downhill a bit. But kids were simple. The pizza was nice and there BBQ was pleasant.
March 2023 by Neil Scott Hadwin
Haven't been to a Frankie and Bennys for about 10 years. Last time we went, we swore we would never go back as gmfood was appalling. But, we thought what the heck, let's take a chance.We were pleasantly surprised. Food was fine, portions were smaller and bill was bigger, but think that sums up everywhere these days. Overall though, very good. Staff were spot on and friendly and our kids loved it. Won't be leaving it 10 years before we visit again...
February 2023 by Simon Craigie
Frankie and Benny's - in my mind - always meant decent food, but in the end, always a bit underwhelming.Today, my wife suggested we visit as we were nearby. I reluctantly agreed, expecting another 'Italian-American' disappointment.I must say, I was pleasantly surprised.The menu has been reduced somewhat, whereas I would often be overwhelmed with choice before.The food arrived promptly and was delicious.I do hope this wasn't a one off, but it has somewhat altered my opinion of the chain. I will return for another visit.
February 2023 by Aeryn Morgan
Geniuely the worst experience! I have never had an issue at a restaurant before. I've never complained at a restaurant. I very rarely rate restaurants badly.My partner and I went to this location for our anniversary (after a movie) and had a nice meal. The service was a bit slow but nothing too bad. He had the BBQ chicken burger and I had the classic burger. Nice. No problems. I had the cookie dough dessert - 10 minutes after I was incredibly sick in the toilet. I had to flag down a poor fellow customer to get my coat for me because my shirt was soiled. TMI - but I only threw up the cookie dough, nothing else. Whilst I was in the toilet, my partner had taken care of the bill. I came out and asked the waitress to get the manager and to please try and find me a bag for my shirt. She went off, explained that she had in fact told her manager and handed me a plastic bin bag. I didn't get to speak to a manager to try and ensure no one else would get sick. She sheepishly told us to have a good night and apologised.I called their location this morning to try and speak with a manager who advised that he had seen the CCTV and started SHOUTING at me on the phone. Trying to explain that it was not his food as it would have taken 4 hours for me to get sick. Blaming it on the fact I have an allergy - which I do not! I started the phone call just explaining that I was calling on unfortunate circumstances but I was not mad, just wanting to explain to someone what happened but by the end of it I was angry. I told him that I don't have an allergy and that it was the cookie dough that made me sick and that the 4 hour rule is not always applicable to food with sugar. He was rude, so incredibly rude that I COULDN'T believe I was speaking to a manager. If by chance he reads this, you need some serious training in customer service. You do not shout at customers who paid money in your restaurant who were trying to nicely bring up an issue they had. I've already put in a form with corporate and will try to go through them.I will never return to this location again, not just because of the food (which is a mistake, you apologise, promise to look into it - life is good, you know?) but because of the fact that this manager thought it was appropriate to speak to a someone who was sick at their establishment in that tone. Down right appalling - which is a shame because the booth was beautiful and I hate confrontations!!
January 2023 by Niggle Moth
Food was great quality, well presented and hot. Service was top notch! Background music great and not too loud . Loads of parking too. Went a Saturday lunchtime and not overly packed.Vegetarian options: Lots of vegan choicesKid-friendliness: High chairs available and nice kids menu. Flexible on portion sizes.
January 2023 by Jakub
This is the worst experience with takeaway I've ever had. I ordered 4 desserts and was only delivered 2 and in the state as you can see on the pictures. Avoid!