November 2023 by Dan Sherrin
Excellent customer service from Daniel, he helped me choose the perfect bed and mattress for me! Very happy ?
October 2023 by Patricia Bowes
I visited your store in Swindon today with my Daughter,we were served by a lovely guy called Wayne.His knowledge of your products was fantastic answered every question we asked him,fabulous customer service the very best.?
October 2023 by Kirsten E.L
Daniel and Sheryl were lovely, attentive, provided a drink and were able to assist with our needs. Felt valued as a customer and recommend this place and their hot chocolate highly.
September 2023 by Diane Emmett
Arrived at Dreams and was greeted by Wayne who said hello and big smile. Had a chat about needing a new mattress. Wayne explained that the bed we was going to lay on would analysed our sleep position.After that we was offered a drink. We then had a choice of 3 mattresses which would help my bad back, and offered a pillow to get maximum comfort. Try all 3 out, there was no rush, we could take as long as we wanted. It was between 2. On and off the mattresses as many times. We ended up with the first mattress.Wayne knows all about mattress. Would recommend Dreams to my family and friends. Also had new pillows and duvet which Wayne helped carry to car. Great service. Can?t wait until my mattress arrives on Monday. Thank you. Diane and Dave.
September 2023 by Niraj Shukla
Nice place (mobility Access ?) and the person (Wayne) who was showing the beds was great, professional and supportive!Bit costly but they had a variety of options to choose, so if u are looking for beds , you can have a look, sure it should not disappoint you!
August 2023 by Jade Da Silva
We were met by warm welcoming smiles. A lovely young lady even though busy with someone, acknowledged our presence and put us onto a gentleman who immediately helped us do the sleeping survey and then he got us a cup of amazing coffee. He put us onto Josh/Joshua, who assisted us and showed us all the beds recommended for us. And went out of his way to give us an extraordinary experience. He was so lovely and ended off giving us such a great deal, with a perfect match to what we needed. We were extremely grateful and blessed our entire visit. All staff were friendly and helpful throughout.
August 2023 by richard bostock
New tech that tells you the best mattress for you is really good. Non pushy salesman too, which gors a long way with me.
August 2023 by Ali Sutcliffe
Great service! Went in for pillows. Was greeted and helped quickly and offered a free hot drink too! The kids enjoyed a hot chocolate. Great shop.
August 2023 by Nick Sanbrooke
Excellent service from Sheryl at the Swindon store, guided us through the selection of beds and explained the pricing. Offered us a coffee and left us to browse and test out the different mattresses. Very helpful and offered a faster delivery option with the bed we opted for. Would definitely recommend.
August 2023 by Matej Spisak
Our latest engagement with Dreams was yet another gratifying journey, marking our second considerable home purchase with the company. The star of this experience was undoubtedly Joshua, a sales representative who went above and beyond to ensure our satisfaction.Joshua personified customer service at its best. His attentiveness was apparent from the start, offering us drinks and making us feel at ease. His primary goal was to understand our needs in detail, and he made it a point for us to try out different products to discover what would work best.The result of this exceptional guidance was our investment in a Tempur mattress and Sleepmotion base. This was a significant decision, but one that we felt confident about, considering the fact that a good portion of our lives is spent in bed. The quality and comfort of these products exceeded our expectations, serving as a testament to Joshua's informed advice.To summarize, the combination of superior products, a welcoming environment, and the remarkable service provided by Joshua made this experience at Dreams memorable. It was more than a simple transaction; it was a well-guided, thoughtful investment into our comfort and well-being. Dreams continues to solidify itself as our retailer of choice for significant home purchases, offering an experience that's as comfortable and welcoming as the beds they sell.
July 2023 by William O'Connell
Knowledgeable Staff. This made the whole process reassuring. Ask for Josh!
July 2023 by Emma Bond
We were greeted upon entry, by a friendly smile and asked if we needed assistance. Myer showed us straight to the type of bed we were looking for, and offered a drink while we browsed. We weren?t sure what type of mattress we needed, so Myer put us on the dreams sleep match machine, to determine what was best. Having pillows to use on each mattress made testing for the right fit a much better experience, and Myer was really knowledgable about the types of mattress and what would best suit us. We didn?t feel pressured to make a decision and Myer was always on hand if we had any questions. We ended up purchasing the bed and mattress, and were extremely pleased with the level of service we received.
July 2023 by Kirk Shephard
We went out on Sunday to look at new beds The last shop we went to was Dreams in Swindon. We were met at the door by a friendly smile and welcoming hello and ask if we need any assistance. After taking some time alone we approached Myer who had been the friendly face and asked if she could offer some information about the TV beds. She offered myself and Emma a coffee and also we were shown the sleepmatch machine and offered a pillow which help us with what mattress would be best for ourselves. The service was amazing from start to finish and we ended up purchasing our first TV bed. Thank you to Myer and the Swindon Dreams Team. highly recommend.
July 2023 by Paul Bankole
Wanted to get a mattress that has no spring in it. This place has the best of it! Looking forward to my bed and Mattress delivery!
June 2023 by Johan Stapelberg
Maria josh and Wayne in Swindon store were amazing nothing was to much trouble offered drink all through our visit listened to what we wanted and we?re very informative. Amazing team as a result we did do a purchase as we felt valued unlike a store close by they kept telling us how expensive thing were (not a dreams) Thank you all for your time and help and getting the dream bed for our daughter
