I ordered a salted caramel frappe with extra caramel for my daughter WITHOUT coffee, I brought it up to my daughter (who CANNOT under any circumstances have coffee) she tried a small bit and informed me it tasted funny, I then tried it and it did without have coffee in it.I went to return it only to be told that it did... read full comment
July 2023
Appalling service today. I was in hospital waiting to be seen and my husband went to get coffee and something to eat. He made a mistake in the order, which he immediately apologised for and said was his fault. The male staff member so was unbelievably rude he actually couldn't quite believe it. A lady behind in the queue... read full comment
March 2023
Painfully SLOW service!!If you’re in a rush for coffee or in need for food quickly, just don’t bother, go to the canteen opposite it’s so much quicker… even if the canteen has an extensive queue…That said it’s a Costa, perfectly good coffee and food we would just like to be served in less than a 20min wait.Regular... read full comment
