September 2023 by Sheila Mcqueen
I always find the staff friendly and helpful
July 2023 by Jean Meaden Jones
I always find the Staff friendly & helpful, with advice when I wanted to change an item
April 2023 by Hilary Gloster
Feel sorry for the lovely ladies that work at the desk for having to work with such a narcissistic, rude, self centred pharmacist with a clear superiority complex, Asian male, middle age, didn?t catch his name whilst he half shouted at me across the counter to explain to him the SHAPE of my inhaler, because if it?s a certain shape, I can?t take a certain medication?. That?s news to me. Sign off by the doctor with all my relevant info but not good enough for him apparently. I would rather keep getting my medication sent to somewhere else then have to deal with that each time.
March 2023 by Craig Ball
Lovely pharmacy, always polite and friendly. We switched over because they are so much more reliable than our local.
February 2023 by dee clark
Ive always had good service both here and the surgery.. The staff are under alot of pressure but it doesnt stop them being amazing
January 2023 by Graham Hill
Whilst very ill with a chest infection a friend was kind enough to try to pick up a prescription for me. A box of 28 steroids were missing. Phoned Tanday and was told they were given to my friend. Checked with friends, but they were sure that box was not given to them. Phoned Tanday back and had to demand they check for the tablets. They found them at the pharmacy after a quick look. No apology. I had to collect them the following day. Wearing a mask for the sake of other customers and coughing my heart up, went to collect them and had to watch the poorly trained staff doing things like filling the tills with coins, and fiddling with paperwork whilst the queue of people extended out the door. I asked the person behind me if I was invisible, but they could see me just fine. Got served, no apology. I kept my cool and muttered under my breath. But if the next customer dragged someone over counter and lost the plot it wouldn't be the customer's fault. Useless service, dished up with some strange kind of arrogance. Won't use them again. You shouldn't either. Forgetting to give out a box of tablets is one step away from giving out the wrong tablets, and that could be fatal.
January 2023 by Anne Marie Flippance
All the staff are efficient, friendly and polite. H the pharmacist is amazing and goes out of his way to be helpful and obliging.
January 2023 by Emmaruth Maple
I've been with tandays since they opened and have found them helpful and kind
December 2022 by Ed X
I?m in sat here now. The staff are a marvel to observe. So caring and efficient. Fantastic communication. Thank you for all you do.
October 2022 by Lyn Blanchard
I just want to thank your lovely reception lady ( sorry I don?t know her name Birmingham accent I think )She is such an asset to your team.It?s always so busy and I?m in a lot picking up for parents. She is always helpful, cheerful and if a problem will always deal with it and try and sort
October 2022 by Shirley Peach
Yet again, despite having had my repeat prescription for 10 days, it wasn't ready when I went to pick it up! I am clinically vulnerable with an auto-immune condition and had to wait 25 minutes for just 1 item. Definitely going to explore home delivery. Poor service!
October 2022 by Josephine List
They don?t answer their phone! They may be busy, but it?s no excuse as helps people traveling to them, only to be told their prescription requirements are out of stock!
August 2022 by Louise Ferreira
I feel that the excuse of COVID and staffing has been and gone. 4-5 staff behind the counter, yet only one person serving. Prescriptions are not prepared and ready to collect which means whatever time you arrive there?s always a long queue and wait time.
February 2022 by Lesley Bain
I had an appointment at the dentist at Fisherton House at 3.30pm for a painful tooth. She diagnosed an abscess which needed antibiotics. I took my prescription to Tandy?s Pharmacy, there was a queue, I thought it would take ages! They were so organised, took my prescription and after a little wait I got them! Home by 4pm, excellent service, well donex
February 2022 by Caz H
I get that it's a stressful time for places being understaffed but the wait was ridiculous. Got there at half four and got to front of queue in 15mins to then stand out in the cold for an hour and 5 minutes watching so many other customers come and go. I gave them over 48 hours notice so why the wait times are so ridiculous I do not know. They need to sort it out. Also after I've given them my details they are telling older people that it's a long wait and to wait in the car with no thought of invisable disabilitys other people face - not everyone can stand out in the cold for over an hour - even if they appear young and healthy! Signing up to pharmacy2u tonight because this really is the last straw.
