February 2024 by Rowan Smith
Worst customer service ever. Staff member that served me at the till was rude, continued to talk to his colleagues, no greeting, no thank you, just handed me my receipt after I paid and continued to talk about leaving work
February 2024 by Chloe Cobbold
If I could give 0 stars then I would! I returned an order begging on December, received a confirmation of return email on the 11th Dec, I still have not received my refund and now you have sent the good back to me! What is going on!? Iv contacted you via email, many times and still have no resolution and now you are not replying. This is beyond ridiculous and is very unfair. You accepted my return, so why have you now sent my goods my to me and not refunded me! I am not paying to return these items back to you AGAIN. I would like my refund! Order number SD40000105475780
October 2023 by Jasmin Parrott
Unfortunately football boots availability and choices are not amazing. I Like to avoid ordering online due to the cost if they don't fit and we have to return it or if they are damaged they won't take it back. Its definitely a funny store.
August 2023 by Ellen Browning
Bought a Adidas? vest today in here £16-99 on label £17-99 on receipt?????
June 2023 by Rosina Tyrrell
On Wednesday 10th May 2023 I went to buy a pair of walking trainers from Salisbury Sports Direct as I have joined (Get Wiltshire Walking) that Wiltshire council has introduced for Encouraging people to get fit in Wiltshire. I didn?t have a clue what to buy! I met Alex who works there he was fantastic he talked me through lots of trainers and gave me quite a few pairs to try on to see if they were comfortable for me to walk in, he had so much patience and told me all about trainers, he felt were my toes were and I went up a size as he said they were a better fit and he was so right he watched how I walked in them he gave me the trainers that were best for the activity I wanted to do, he was so knowledgable, He showed me how to lace them up properly and how to look after them, he also showed me the right socks to buy to wear with them I am 62yrs and I was so happy with the customer care he gave me, I went walking the very next day in them and have done so every day I feel like I have nothing on my feet they are so comfortable, Alex from Bulford Camp you are only young but you are an amazing young man I am so glad you served me I give you 5* Thank you very much
May 2023 by Robert Mackereth
Check your receipts for extra items!!!!!!!
May 2023 by Oliver Baldwin
By far the worst possible customer service imaginable! Staff couldn?t care less and I was not once asked if needed help. No friendly faces or communication at the till, almost felt like I was an inconvenience to them. And if you think you can get a refund prepare to be disappointed as they only offer store credit and exchange. Never spending a penny with them again!! Not to mention no changing rooms or mirrors. Absolute shambles.
April 2023 by Dr Monica Amesbury
Chloe was absolutely lovely. She helped my daughter to get the right wellies for her field trip. We went in five minutes before the shop could close, Chloe was very cheerful and helpful. The manager was lovely as well. Five star customer service.
February 2023 by Tony Geoghegan
If Sports Direct want to keep the customers in the store for any length of time, they should turn the heating down when it's cold outside. Everybody is wearing warm clothing and it's about 25°C inside the shop.
December 2022 by Angie Hewitt
I ordered two sweatshirts, paid 4.99 for delivery (the same charge if collecting from the shop) When the items arrived one was much smaller than expected and very thin poor quality fabric. When I went to return the item I found I need to pay return postage too!!
November 2022 by joke ting
man buys mad dripabsolutely bussin
October 2022 by Ihsan Ismail
Good choice and competitive prices..
August 2022 by julie mclorie
Very helpful staff. Plus a very wide range of everything
July 2022 by Martin
Always has what i need. Bit busy at the tills
July 2022 by James Strutt
Never any staff around when you need them, had to wait ages as there was just one person at the till and after waiting ages I get overcharged and have to wait in the long line again. Terrible service!
