March 2024 by H D
Absolutely amazing pharmacy! I honestly can?t praise them enough - they truly go above and beyond.Bemerton Pharmacy dossett and deliver my complicated medication regime and have a fantastic team who really care about their customers.
September 2023 by Elisa Bevilacqua
Really helpful staff
August 2023 by Kerry Jeffcoate
Excellent customer service, lots of deals on certain products. Will send a text when medication is ready for collection.
May 2023 by Sarah Overton
An absolute appalling experienceVery rude staff in particular the locum pharmacistNo stock of medicationMy doctor prescribed two items one of which they swore blind wasn?t sent over ( I was there when the doctor did it)I then had to go to the surgery and wait nearly two hoursThe other item was partly there after nearly a weekI pointed out it was a doctors prescription was told by the pharmacist I was rudeShe spoke to me like I was dirt and then said she didn?t care as she was a locumShan?t be going there again I contacted the pharmacy at Salisbury medical practice who laughed and said she?d heard so many complaints and would I like my prescriptions to go to Tandy in futureI said yes
January 2023 by Jacqueline Hughes
The new team is bonding and becoming part of the community now
January 2023 by Cc Brown
This pharmacy always seems low on stock, both on shelves and prescription meds. Not the staff fault tho and tonme have always been friendly and helpful. Pointing me in the right direction to get what I need. Shop needs a but of modernisation.
November 2022 by Toby Swift
Very lovely lady named Carol was a fantastic help to me when I was very under the weather. Top service! Wonderful establishment! Highly recommend
July 2022 by Jules Wookey
Never had any problems! Lovely staff & always got what we needed
March 2022 by Ed D
Always helpful and usually have meds ready. You have to wait but this seems to be the norm for pharmacies now.
February 2022 by Sasha Larsson
If I could give it a 0 rating I would. I left this pharmacy long ago after so many bad vibes and experiences. It's never plain sailing with Rowlands Bemerton Heath. Where do I start? If they ever bothered to answer the phone (and it was a miracle when it was answered) I never got a member of staff that was pleased to hear from you. The attitude was that of someone you had really inconvenienced. Impatient and abrupt.Never mind the telephone manner, let's get on to medication. Either not in stock, or not ready despite being texted to say it was ready for collection. After an argument with one of their staff about this, I left and became a proud customer of Tanday on Wilton Road. Now there is a pharmacy up to scratch. Sure, you have to queue, but at least your medication is there and nothing is ever too much trouble.The reason I'm writing this review today is because I just visited Rowlands to pick up my boyfriends prescription, as they didn't have it in stock when he picked up 2 weeks worth of medication a week ago. (Shocker).I had the little slip that said 'we owe you this medication' and my boyfriend got the text to say it was ready. I gave it to the lady and said he's paid for it already.What do you think happened when I got to the pharmacy. Yup, they couldn't find it!! Eventually they did find the medication and started prepping it, but seemed to spend more time chatting with her colleague and stopping dispensing the medication to DO this. I asked one of the ladies behind the counter why my boyfriend received a text to say his medication was ready? Her response, "I don't know, sorry."After all that, a man brought me the bag and questioned me about if my boyfriend had paid. Pretty sure they don't give out slips that say 'we owe you medication' unless you've paid. I said he had, and he seemed reluctant to give me the bag of meds.After all this, neither myself or my boyfriend will be returning to Rowlands ever again. Disorganised, rude, abrupt and unreliable!
January 2022 by Robin Hillier
Ordered medication from G.P. , collected a week later with no problems. All my meds were in a sealed bag, served quickly by the lady behind the counter, so much better than my previous pharmacy where I had to queue outside in all weather's for ages. Well done Rowlands Bemerton Heath.
January 2022 by Mark Franklin
See all the other one star reviews and I experienced pretty much all of the issues mentioned. They clearly couldn?t care less as they haven?t made any improvements.I used them once as they were a bit nearer to my home than the one I was using. Never again, waste of time and a miserable experience. I going to use delivery services for my scripts now on.
January 2022 by Sophie Randall
It is terrible. Doctors sent my prescription there over a month ago and when I go to get it they either day they don't have it in stock, I'm not on their system or it's closed. It's dreadful ??
January 2022 by Sue Juty
Thankfully this chemist is open and has been since lockdown restrictions started to change. So no queuing like you have to at another Salisbury chemist.
January 2022 by Emma Langford
Just for information they close at 5 not 5.30 and nothing had been updated..
