March 2024 by Samantha Jack
Very friendly and extremely helpful staff great customer service from a very happy customer
October 2023 by mireille lloyd
Came in on Saturday looking for a gift for family members 21st Jacqui was really helpful and listened to my requirements. She found a number of options for me and also made the thoughtful suggestion of silver bangle which I ended up purchasing! I will definitely be retuning to pick up the earring I also spotted. Thank you for a lovely shopping experience and taking the time to listen to my needs!
October 2023 by Sara Joiner
Visited today with my husband as I have a big birthday quickly approaching. Saw a gold bracelet in the window that I liked the look of, so we went inside. We were not greeted as we entered, despite a lady standing in front of us, whilst she gossiped with a couple, who evidently she knew and were not customers. The other lady around the corner was with a customer, but she did acknowledge us and was perfectly pleasant despite being busy.I actually saw another chunkier bracelet that I preferred the look of, in a cabinet but as we were being ignored, I felt we should leave.Having worked in high end retail for a number of years, I know the importance of simply greeting your customers and creating a nice shopping experience/environment. The brunette lady appears not to know this, as she didn't even acknowledge us as we left.Very disappointed as we were interested in the bracelets that I saw, and likely to be purchasers, and as locals we would prefer to buy from a local business, however we have decided to go elsewhere next weekend instead, where hopefully we will have a better shopping experience.
October 2023 by Stephanie Hope
Wonderful place to go get your necklace fixed or replaced! I?ve always seen Debbie and she is wonderful. Always takes into account what I need and like. Would never go anywhere else.
August 2023 by Matilda Baker
came in for a special gift and Debbie was so helpful in finding the right gift, amazing customer service
April 2023 by Guy Trimby
Fantastic experience with Debbie getting us the right wedding bands in a budget. Rings were sized perfectly, very patient switching between trying different rings and plenty of options to choose from. I would highly recommend and would go back in an instant.
December 2022 by Martyn Egerton
The staff here are so helpful and not pushy. It's a pleasure to shop there.
November 2022 by Lesley Hackett
Really friendly helpful jewellers. Thank you Rachel for all your help and assistance.
November 2022 by Michelle Christopher
Lovely jewellers, honest and welcoming. I would recommend to all.
November 2022 by Carl Ltd
Just want to say, what a brilliant answer!Nothing else, just brilliant!
November 2022 by Crusher G
I bought a ring from Tribbecks, and they were absolutely fabulous. The assistant Debbie was excellent. She spent lots of time with us, gave some excellent thoughts, ideas and suggestions with what we were looking for. She was also very happy to show lots of examples to try on, demonstrating the different ideas. Very pleased with our entire experience and delighted with the purchase. Thankyou
November 2022 by Gary Simmons
Been searching for some items for a while, tried a few local places, and then I found Tribbecks, and everything changed, more importantly I got served by Debbie who knew her stuff, took her time, made sure I was completely up to speed with everything, she went the extra mile and did everything she said she would, this is now my place to go, my first port of call, thank you
November 2022 by Dan Copsey
Absolutely brilliant, great customer service, everything you might expect from a very traditional jewellery shop, very good experience.
November 2022 by Susan Taylor
Thank you so much for repairing my Rolex watch bracelet today. While I waited and no charge. You are amazing. Thank you
November 2021 by Louise Nicholls
Great service and selection of jewellery, new and second hand. My go-to place if I ever need a piece of jewellery fixed or serviced as well. Highly recommend.
