October 2023 by Matthew Charlwood
Dave incredibly helpful and knowledgeable. Excellent prices and excellent service. Highly recommended.
October 2023 by Lee Morphy
David is a very knowledgable and extremely helpful. Full of ideas, tips and tricks. Would use them again. A great experiance. Thanks Sarah
December 2022 by Jeremy George
Great shop with a lot of tiles to choose from. David was very friendly and helpful, and the prices were very reasonable. Would not hesitate to come back again
December 2022 by Alf Tupper
I've read some past reviews but our experience has been excellent. Somehow we over-ordered on wall tiles for the kitchen, we took the wall area measurements with us when we bought in October. We had to wait for our tiler who came this week. Straightaway, he said we had far too many boxes of tiles for the job. We called County Tiles and spoke to Dave, who was excellent, we returned all the complete boxes for a refund with no 'handling charges'. Thank you Dave, very happy.
December 2022 by Jerin George
Great shop with a lot of tiles to choose from. David was very friendly and helpful, and the prices were very reasonable. Would not hesitate to come back again
November 2022 by fraser corsan
Spent over £18720 with this company, told us they would rebuy any unused tiles and refund us. Have used them for years however now they refuse to take back the tiles, we have kept them informed through the build the delays and always been told no problem. We had a small number of tiles to be taken back after first phase of build and were refunded. However now they refuse to take back the next batch of tiles several hundred pounds worth of porcelain. Incredibly short-sighted business practice, previously they delivered tiles to us for £50, since new ownership they have tried to charge £420+ VAT, we are 4 miles away from shop. New owners clearly fail to understand the relationship between reputation, behaviours and repeat business. Short term thinking, long-term loss.
September 2022 by teresa mythen (Teasy21)
Very helpful , the staff will go above and beyond to help , work out the footage you need , give you quotes ect.I did find they had a limited range at the moment , they said something about changing owners ( or suppliers can't quite remember what /who )Still a good place to visit , tiles for all price ranges and again brilliant customer service .
July 2022 by Jo Williamson
Very helpful staff! I only needed a small quantity of tile adhesive and grout, but the staff I spoke to were super helpful. I have purchased tiles in the past and I'm still pleased with them. A great cup of coffee too!
November 2021 by Gregory Hill
I have been completely ripped off by this place and their pricing. I purchased 20kg bags of tile adhesive at about £15 on one day and then I was charged nearly £25 for the same product just a few days later (I was in a rush at the end of a floor being laid). You can buy a similar product considerably cheaper elsewhere, lesson learned! Never going there again, Buyer beware...
March 2021 by Nicola Forrest
Lovely tiles, a wide selection, but what really makes this place is the staff. Very friendly and extremely knowledgeable. We had a rough idea what we wanted with a budget to work with and the lady listened to us and showed us everything within our range and even offered design tips and ideas ideas. Wonderful experience, don't go anywhere else
March 2021 by Jola Allaway
Great shop, lots of choice, not only tiles but everything you need to lay tiles successfully including under floor heating. Knowledgeable helpful staff. Good prices.
September 2020 by Scott Harvey
Great service from Janette, went in not really knowing what i wanted apart from tiles, she gave me some great tips on what to use.
