April 2023 by Annabel Scutt
Very informative, friendly and gentle.
February 2023 by Google user
Front desk was great 5 stars . I did at first think isabella was good at what she did , eventually she became patronising...\\\" oh just get used to the dentures \\\" approach did nothing . My husband bought me a crafts tool kit ( electric ) to sort out top denture , the bottom denture did not fit and caused the metal part to nick my inside lip , I needed the wisdom tooth out to help it fit and it was a niggly tooth ...well its out now this Saturday gone after emergency dentist gave me antibiotics, the bottom denture fits ..the top denture makes me 'lisp' im now with a dentist that talks with me , , really nice .. im a dorset lady , not stupid , just me being me , . It's bad manners to patronise.
December 2022 by Sarah Woodcock
Staff were very friendly and efficient whilst not holding back on telling myself and my 9-year old how we could improve our brushing! The place was spotless and we didn't have to wait at all.
December 2022 by Emma Harrington
Staff are always so friendly. Super location. Modern, clean and bright facilities.
December 2022 by S. Sheppard
A huge thank you to my fantastic dentist Dr Pooja Nayak. She is the most amazing dentist who has ever treated me. She is wonderfully reassuring and so kind, quick, skilled and efficient. I had a crown fitted today and it fits perfectly. I have had some problem teeth and on each occasion she has assessed and very rapidly fixed the problem. She has literally saved a couple of teeth that I thought were lost causes. Nothing is too difficult for her. Dr Nayak is a great advertisement for BUPA.Also thank you to dental nurse Katie who supported Dr Nayak's amazing repair job and answered questions that I had.Thank you both again!
November 2022 by Heidi Cottle-Barker
Great dentist, immediate treatment and informed very well of future treatment needed.
October 2022 by Jean Button
I?m a nervous patient but every one was patient and kind, would highly recommend.
June 2022 by Louise Small
Very pleased with work that's been done very understanding polite and helpful very thorough hygiene and cleanliness is good and very happy with how they explain everything about treatment before going ahead
June 2022 by Mike Beeton
AS A NHS DENTAL/DOCTORS, FIRST RATE, BUT WILL NOT ANSWER QUESTIONS SPECIFICALLY CONNECTED TO "BUPA" or for their advertising purposes
January 2022 by sakina ward
recently registered at this practice as a private patient, the girl i spoke to on reception was really polite and explained everything to me, and managed to get me an appointment within a week. the dentist i saw was brilliant, explained everything and gave me all options for a tooth i've been having problems with and all the costs were explained to me really clearly by her nurse. highly recommend this practice.
January 2022 by Gemma Stretton
I was advised to call yesterday from the 111 service to get advice on the excruciating tooth pain I am in. The receptionist was the rudest person I have ever had the displeasure of speaking to. She wasn't willing to get any advice and just basically said I had to deal with it.This is not the first time I've heard bad things about the reception staff here. Which is such a shame because the dentists there are always spoken about as being great.There needs to be some serious customer service training. Especially when some people pay for their treatment.
January 2022 by Rebecca Hughes
I phoned today regarding my 5 year old granddaughter who is unable to get a dentist. Her tooth is rotten, part of it has broken off and she's in pain. The first lady I spoke to was nice and gave me a phone number but no one answered so I rang back for advice.This time I was unfortunate enough to get the coordinator, her reply was 'what do you expect us to do, shes not our problem' it's sad that people feel that covid gives them the right to speak and behave like this. I have made an online complaint to GDC .
January 2022 by Lucy Smith
I'm very nervous, haven't attended a dentist in 4 years, the practice was so welcoming and explained everything to me in detail so understood treatment and costs, friendly dentist and friendly team, could not ask for more
October 2021 by Sasha Larsson
0/10, will never use again. Clearly not trained to deal with phobic patients. Rude abrupt receptionist followed by the same attitude from a dentist who called me back.
April 2021 by Julie Tucker
I visited the hygienist today. I was very anxious but Karenn was really nice and very reassuring. She also did a splendid job with my teeth, I am really pleased with the end result. I would recommend anyone to visit her for a great service. Thanks Karenn.