September 2023 by Jennifer R
Not been in a sainsbury's cafe for long time as a lot closed. So pleased to see wakefield one still there. Ordered coffee tea and chips with gravy. Just for a snack. Very quickly delivered to table. My word.....about 10 small chips for £2 + 59p for gravy jug. Called a girl over and said the portion was ridiculously small. She got manager who said it was 2 scoops! Apologised and said would bring more. Did so and twice as many as 1st portion. I know times have changed buy there is a limit you can accept for your money. One good thing, the gravy was beautiful. Mite not bother again.
October 2022 by Julie_h35900
Met up with friends and decided to have a bite to eat. The queue was a mile long and while we were queuing people were taking food back complaining. We just decided to order something simple and drink. Think int we couldn?t go wrong with that. I ordered cheese toastie and a latte. It cost me twice as much I?d expected and the toastie was vile. Cold in the middle. People on the other table were complaining about their food being cold and not cooked properly. Staff were just in a daze about who was doing what! No one knew what was happening with peoples orders. Some people received a full refund due to inedible food. Certainly won?t be going again.
May 2022 by lisabH5907VT
Decided to nip in for a light bite while out shopping but unfortunately there is no gluten free sandwich options, only jacket potato or chips but can't guarantee no contamination. Luckily I'm only intolerant so Decided to just have some chips and a drink, my aunt ordered a jacket potatoe with salad. Both were disappointing, the chips were anaemic and barely cooked, the jacket potato was dry with a few green leaves on side. For a big chain you would think they could stretch to a couple of gf sandwich options.
March 2022 by Q3881MCpatw
Really disappointing, I ordered soup but no bread rolls to have with it, bearing in mind, there's a large selection of bread etc in store. The attitude of staff who served me was rude at best, whilst trying to serve me, she was having a conversation with someone else who worked there. I was literally ignored.. Loud senseless music was being played through speakers which was horrendous,.. Why music in an area where people generally converse. I will not be visiting again.
February 2022 by 806jilly
I took my 6 year old grandson for his lunch. He wanted Chicken nuggets and Chips. They don't do that, he could either have nuggets with mash or vegetables (broccoli) So I ordered him Chicken nuggets and a plate of chips . The meal cost nearly £4.50. When it came it had 3 hard chicken nuggets and half a portion of soggy chips on the plates. To add insult to injuries they had no clean folks, so he had to use a wooden one instead. Defiantly not value for money.
October 2021 by snowman7777
This feedback is for sainsburys on ings Road Wakefield. Me and my wife have used this cafe since it opened in 1988. We've spent thousands of pounds over the years on breakfasts and lunches. We called in yesterday after our shop and my wife ordered her usual americano I had a tea and a croissant with there been no breakfasts still ( Why I don't know ). The coffee had no coffee in it it was that weak so my wife told the girl behind the counter. She said she'd speak to the female manager. She came out spoke to another customer before saying if you want it stronger you'll have to pay for it in a can't be bothered voice. We was so shocked with her attitude and left the coffee and walked out. We will never use this cafe again they've lost a good few customers here for the sake of a shot of coffee. We will be shopping elsewhere has well another £400 a month lost. Such a shame bring back the old staff who was kind and genuine.
August 2021 by AlexAJW2002
Absolutely astounding customer service from the young lad on till named Callum, highly recommended the chicken tikka masala.
July 2021 by Getinmybelly123456
I came here for lunch with family.We sat down about 1:30 then queued to ORDER for 20 minutes and got drinks.After being bored by 2 unruly kids sitting next to us we finally got (my) (all day breakfast)our food mine came first,I ate mine so it wouldn?t come cold.The meal was okay but no mushroom,no tomato thought,I didn?t complain because of the inveterate wait so I carried on eating it was Okay but drowned in loads of oily baked beans.I finished before my freinds got there?s .They all ordered chicken nuggets they were truly disappointed when only 3 measly chicken nugget and they ran out of chips so it was carrot sticks or jacket potato.Quickly we finished and went to the shop for some proper food.Souldnt recommend
June 2018 by Soran Mamand
Good location
