March 2024 by Andrew Watts
We have been visiting the area for a week and as we have membership with Nuffield Health in the region we have been able to make use of the Wakefield gym.First impressions are very good, nice welcoming staff who helped us and introduced the gym, lovely clean gym with a lovely coffee shop.Changing rooms are spotless with a nice feel to it.All equipment is good and more modern than our "home" gym. The pool and sauna, steam and spa facilities are excellent and are better than we are used to - all in all a really nice place to visit.The only negative comment I would have is that it seems almost impossible to book a class...is it a closed shop or just a lack of studio space?Either way it is something that needs to be addressed if new members are to be encouraged ?
February 2024 by S R
Two stars only for the colleagues that work there. The facilities are now shabby and not getting fixed. There are things being removed from access and yet the prices keep rising and above inflation amounts. Enough is enough and time to try a council gym instead.Make that one star. Exceptional rude email from staff member who then proceeded to cancel my membership!!
February 2024 by Philip Hinchliffe
Great place lovely staff and excellent coffee
December 2023 by Srivika?s Little World
Aravindan Ramaswamy:The worst customer experience I have ever seen!! My mom passed away in September and I had been to india for the funeral and returned after a month. Did not use the gym for the whole month of October and I requested them to adjust the money I paid for the following month. The reply was I should have called them before going to mother?s funeral and since I did not do that they can?t help. Cancelled my membership straight away.
September 2023 by Rachel Wilson
Gradually going more and more downhill.Reducing services (only the pool temp jacuzzi open now which isn?t warm), putting temperature limiters on the showers, old machines, always something broken and more recently it seems like this particular branch is focussing more on the income from junior members.I joined this gym from the council one to have a quieter more adult experience. There are lots of junior classes now and children using the gym at peak times and kids splash sessions between 12-4 every Sat / Sunday. Meaning only one lane available for the whole of weekend afternoons. Becoming very evident that the priority is the income from additional services and not the members paying the full membership amount.Poor behaviour not challenged - messing about in the pool, kids in fast lane during the splash times and disabled bays always used by non blue badge holders.Nothing changes after many feedback requests. Huge shame. The stars are for the cleanliness and Adele and Callum.
September 2023 by Abbie Blackburn
Really enjoy the classes at Nuffield Wakefield, there is a good mix of what you can do and at good times. The staff are always super friendly and welcoming to you and always happy to help if you need any help in the gym. The facilities are always lovely and clean and it just feels like a nice place to go and do something for yourself whether it?s gym, a class or just a bit of a chill in the sauna.
September 2023 by Tom Hibbins
Took my daughter swimming here for the first time. Very friendly and helpful staff. Spotless pool and changing area too. Will definitely return.
September 2023 by Russell Grinsill
What a joke this gym as become closing the jacuzzi s to save money then paying a stupid firm to take photographs of our cars entering and leaving .who the he'll wants to be under pressure to key your registration in when entering. And if you don't you get a threatening letter and a 100 pound fine ? What about old people who's memory is not the best ? Get a life nuffield your ruining the gym and the atmosphere ask anyone who walks through your doors no respect for the members
September 2023 by piers newland
Don't bother joining. There are alternative gyms in Wakefield, including with a poolThe unhelpful attitude of staff is unacceptableRecent parking fees and £10 admin fees are disgusting. The, not my job attitude is not what I'd expect
August 2023 by Piers N.
Don't bother joining. There are alternative gyms in Wakefield, including with a poolThe unhelpful attitude of staff is unacceptableRecent parking fees and £10 admin fees are disgusting. The, not my job attitude is not what I'd expect
April 2023 by James Thompson
Joined this gym 2 weeks ago and it's one of the best decisions I've made. People are lovely there and friendly. Meeting new people everyday, the staff are always there to help too. Keep up the good work guys and I'll keep coming back pretty much every day.
March 2023 by hayden spelman
Having the jacuzzi?s turned off to save costs is ridiculous considering the cost of membership in comparison to other places.The jacuzzi was a large reason for attending given the benefits after working out.
January 2023 by G L
Great atmosphere and staff
January 2023 by tom sadler
shocking customer service
November 2022 by Timo Tango
53 months nothing working are you joking
