March 2024 by Meera Patel
Amazing shop with amazing staff!! A gem in the community!
March 2024 by Ethan D
I got my parcel delivered here and the red headed guy did 43 keepy uppys with it and then headed it straight into my sweaty palms as I anxiously watched.This was like something out of a movie scene and I will happily keep getting ALL of my parcels delivered to this shop that clearly wants ALL of my parcels especially so the ?ginger? lad can show ALL of his sick skills.
January 2024 by Sairai Sutton
Yet again my parcel was delivered Saturday at 2.01pm...go in and the again lady behind the counter was basically 'well its not here...prove it was delivered here'. So brought up ebay confirmation...totally unhelpful...every time I have to have a parcel delivered this happens...this lady has absolutely no customer service skills and is so eude and unhelpful...il never use this shop againHer response says it all...BTW the red haired lad has found my parcels when I've gone back there the next day...because he's the only one who's any good. Its not that they're not delivered dear...it's that you can't be arsed to do your job properly ?And ebay have confirmed delivery with their tracking and have confirmed you're responsible for the parcel until I pick it up!
October 2023 by Diana C
Convenient shop with parcel collection. Young red haired bloke who works there is really helpful and pleasant?. Wish I could say the same about his female colleague, who has poor social skills and comes across as rude. Interesting to read the other reviews and defensive comments that the shop post in relation to feedback. Let?s hope another comment on poor service may encourage them to take these on board and have an attitude change.
October 2023 by Ewa Kozak
I recently had the displeasure of dealing with rude woman who displayed a shocking lack of professionalism and a complete disregard for customer satisfaction.Her attitude was abysmal, I felt as if I was not a valued customer but rather an annoying obstacle in her day.Stay away from this shop.Ginger lad is a shining example of how it should be done! He is such a dedicated and customer focused individual.
October 2023 by mohammed doski
Absolutely rubbish Service. Rude woman working there who did not show me respect. Doesn't know how to run the business because she doesnt post any delivery ? or collection. may be she's wants an appointment with GP to check her mind. She did not smile at all. she tried to make me pay VAT if I posted and £1 just for a small rollof tape. ? crazy ? shop ??????????????
September 2023 by Pan Sasza
Avoid!!!
July 2023 by Galina Achramiejiene
No stars. The bad review is for the rude and aggressive woman that works there.
July 2023 by The Six Footer
Had my parcel delivery refused by the staff here with no explanation. Reading previous comments these guys should stop being a Collectplus location. Best not delivering to Lals
April 2023 by Ashvin Lal
It's a shame you can't reply to these comments. Majority of the bad reviews is due to people not having the right documents for collecting parcels, once they realise this they start abusing the staff. We're not giving you the parcel without the right documents. Ps get it delivered at home!!Hope this helps.
April 2023 by Irana H
The bad review is for the rude and aggressive woman that works there that cannot provide an adequate customer service. The rest of the staff is very nice and helpful but unfortunately I mostly come across that woman when I visit the store.
April 2023 by Craig Dean
They charge you extra on card when it's illegal. She was rude when confronted. One way to lose a customer..Reported to trading standards
February 2023 by Elisha Malik
Only giving 1 star as no option for 0!!! NASTY woman refusing to give me my parcel as I?ve not got a collection barcode even though they?ve marked it as collected on their end! Told her I?ve collected before without a barcode and then proceeded to call me a liar. Having to contact YODEL for them to allow the shop to give me my parcel! Never using this shop again! AVOID COMPLETELY
November 2022 by Faizan Farooq
Refused my eBay delivery for no reason now have to wait another 2 weeks. Don?t use this shop!!
November 2022 by Ewelina Wozniakowska
very rude woman. worst store in Wakefield
