February 2024 by Darren Jackson (Property Projects)
Excellent products made to order from the finest quality oak. Beautifully made. I purchased my living room furniture from House of Oak last year and I am so pleased and proud of my furniture, I came back this year to buy my dining room furniture. As everything is made to order there is a wait for the items to be made and delivered but I guarantee it is worth the wait. You will not be disappointed.
February 2024 by steven F
Friendly staff very helpfull and plenty of choice we will be back to buy in about 6 weeks when there new stuff arrives
January 2024 by Patricia Marsden
Excellent customer service and very helpful
January 2024 by Andrea Smith
Love this place. So much to see it took 2 hours to view all the rooms in the buildings. Lovely furniture and well worth the prices asked.
December 2023 by Ewelina Jozsa
I waited 4 weeks for expensive bed frame & bedside table to be delivered. I have slept 4 weeks on a matterace on a floor waiting for the bed. After 4 weeks I have been told that actually they are not able to fulfil my order and it is now cancelled. Now because it is so late (almost mid Dec) I will have to sleep on the floor until next year as no way anything substantial will be delivered before Xmas. No idea why shop would wait whole 4 WEEKS to tell me the order cannot be fulfilled. No wonder retailers are struggling and people are leaving & buying from Amazon instead. I'm just really disappointed & I didn't expect this from such well established retailer offering premium products.
November 2023 by Michael Hurn
Ordered a bookshelf which arrived a month ago, with no clips to put the shelves up. Despite constant emailing and promises back only 2 clips ever arrived when we needed 12 altogether. Book shelf is unusable without shelves.
September 2023 by mary thomas
Beautiful furniture. Excellent communication. Customer service 2nd to non. Brilliant company would highly recommend these guys.
September 2023 by Yvonne Hammond
I bought the double larder in blue. House of Oak were very accommodating is delivery times, I was getting the house plastered and new flooring but wanted to buy it at the sale price. They kept it for me until I was ready - small scrape to one of the legs which had knocked the paint off and dented it. Came back two days later to fix and you cannot tell at all. Very impressed and totally recommend
September 2023 by Jim Turnbull
Price indicates quality, but this is not the case. I ordered the Copenhagen bedroom set, including the double bed, 2 bedside tables and 2 double wardrobes. The bed is fine, but the one wardrobe arrived with a large crack in the frame, badly unaligned doors and poor finishing throughout. The sides and rear of the wardrobe are similar to veneer and certainly not as solid as advertised. The bedside tables also feel very delicate and likewise, are poorly finished inside. My order also arrived 3 weeks late and I had to chase this twice. I recommend sourcing your furniture elsewhere.
July 2023 by KK Mart
Had an amazing experience with House of Oak. I'd ordered a coffee table but misread some details which meant the table might not be suitable.House of Oak replied swiftly to my email, sorted out any concerns and made sure I received a suitable table.The delivery driver was so helpful carrying my delivery up some steep stairs; he didn't complain, just made sure everything was to my liking.The customer service and the quality of the furniture are both outstanding - it was a real pleasure to deal with this company.
July 2023 by yvonne pinnington
Fantastic selection of furniture. No one hassled us so its was great to be able to browse freely.The owners were marvellous and very helpful with our choice.Well done to the owners for providing such a unique shopping experience.
July 2023 by Jon I
Staff are friendly and helpful, did not have items in the shop that we wanted to look at.
April 2023 by Janet Clay
Great selection of good quality furniture and accessories
March 2023 by Mark
What a great place, you really are spoilt for choice.With over 40+years of experience you are in good hands.There are literally floor after floor after build after building of amazing furniture, furnishings, pictures, ornaments, and so much more.Well worth a trip if you want quality oak and well built pieces.Helpful and friendly staff and plenty of free parking.Multiple floors so not all wheelchair friendly but a vast amount on ground floor too.They have even more on their website.Huge range.Well worth a visit.
February 2023 by iain lindsay
Brilliant place. Great buildings. Loads of quality stuff. Staff were friendly and attentive without being pushy. Ordered a lovely oak display cabinet and coffee table. Very happy with them. Great quality. Good price. Delivered on time by a couple of sound careful, respectful and friendly lads.Would recommend this place to everyone ??
