March 2024 by Rick Hustwit
So, my visit today was mixed but overall pretty happy.Pros: The staff are amazing. Everyone from the reception to the optometrist (fantastic little Asian lady - sorry, I missed your name) were fantastic. This is a great little shop.Cons: It was insanely warm inside the store (this was a Saturday and it was very busy - I had to leave at one point).Price: Spent £340 on two-for-one deal (two frames: one everyday glasses and one sunglasses).
February 2024 by BB Forever
Please be aware. In early February 2024, I went into the branch for an appointment about redness in my eye and the feeling of something not being right. I was adviced that nothing was wrong and that I was to use these £12.00 eye drops for dry eyes. After walking away and not happy with the response. I arranged to see an ophthalmologist. Within 3 seconds of them looking in my eye I was advised that I had metal stuck in my eye, upon which I had removed. Why could you not see the metal? Please if you feel you have not received the service that you are happy with get a second opinion.
February 2024 by Norman Powell
Excellent customer service from start to finish.
February 2024 by Dean Bott
Good team, excellent service ?
February 2024 by Gombkoto Georgina
Absolutely recommended! ? I was here about 2 years ago and amazed by their customer service, how kind, helpful and informative everybody was. I have type 1 diabetes and they told me that I can have a free eye test once a year, which I didn?t know before. Today, after nearly 2 years, I met my optometrist again and he remembered me! He was happier than me about my good results! ? He was lovely. Then Faye helped me choose a nice pair of glasses ?. Still amazed, how kind and caring they all were to me. ?
February 2024 by Gordon
Staff are so friendly and helpful. A place that still has time for you.
January 2024 by Timothy Allen
Friendly and helpful service.
January 2024 by Kurst Taylor
Broke my glasses the staff member at pontefract store went above and beyond to help me fix the problem walked out with my glasses fixed thank you so much top class service
December 2023 by Naomi whitehead
Took my 4 year old for his first eye test today and found out he was in fact in need of a prescription the option and the girls on the floor where all so helpful and knowledgeable helped us pick out some perfect first glasses for him we look forward to picking them up in two weeks time thank you to all staff working today 18/12
December 2023 by Dean Fletcher
Amazing service from the staff and the optometrist! Answered all my questions and took me through my results and what that means for me. Really personable service. Really impressive technology in branch. Incredible. Would thoroughly recommend!!! Thank you ???
December 2023 by Emma Webb
Couldnt help when son lost glasses in Turkey had a child with limited sight for 3xweeks as glasses had yo go to be sorted. Where as if they had sorted it on notification je may have not broken his leg falling
December 2023 by Hazel Hunter
A great service at pontefract specksavers, warm and friendly staff and I am so pleased with my new reading glasses and anti glare and reactolite lenses in my distance glasses. Thank you to all the staff
December 2023 by Wayne Evans
Great staff made me welcome and valued x
November 2023 by shadow4050
Great service friendly staff
November 2023 by Nigel Clayton
Amazing service the staff are so friendly special mention to Julie & Ruby whom nothing was too much trouble polite and very helpful